I just encountered a situation while moderating Stack Overflow that I've encountered several times before:
- User flags question or answer
- Flag is dismissed by a moderator (either way)
- Flag is disputed fifteen minutes after being dismissed. Dismissed flag re-appears in the queue with the new dispute under it.
I can think of two reasons why this happens:
- Users not refreshing the tools page after being away for a little while
I'm not sure if this is a bug or not. Rather, I'm wondering what we should do with these?
I don't want to mark a previously declined flag as 'helpful' by dismissing the new 'disputed' (phantom) flag as 'helpful'. However, I don't want to mark the dispute as unhelpful. It seems like I would be declining the same flag twice by doing so?
Or, reverse the scenario for a flag previously marked as helpful.
The most recent example would be flags on this answer. Should users be able to dispute flags that have been dismissed, or is what I'm seeing simply an artifact of caching? More importantly, how should these be handled?