Meta Stack Exchange is where users like you discuss bugs, features, and support issues that affect the software powering all 158 Stack Exchange communities.

What is meta?
Here's how it works:
  1. Any Stack Exchange user can ask a question
  2. The community provides support, votes on ideas, and reports bugs
  3. Your voice helps shape the way Stack Exchange operates

I still really don't get it - whenever I want to go to the SharePoint Chat, I keep getting this message:

Your login data seems too old; please log in to any StackExchange site, possibly logging out before.

Then I will click on the (GlobalAuth test) and it will always give me perfect result - meaning no errors as all are ok.

If logging in still fails, please visit the GlobalAuth test & help page to check for common problems.

I changed my internet browser to Chrome (which was suggested by Vedran) but seems I still could not get to the chatroom.

May I ask if I am missing some details / steps here?

share|improve this question
Did you do what it said? Log out and log back in? – Rebecca Chernoff Sep 22 '11 at 6:24
I have log out and log in more than 10 times and have restarted my computer too but still cannot log in. – Larry Morries Sep 22 '11 at 6:27
up vote 4 down vote accepted

I am at a loss to explain the error - that message relates (IIRC) to how the global-auth SE login works, but I am investigating.

There is, however, a fallback login method (which is usually advertised if the automated checks find something to complain about) - just navigate to {your Q&A site}/users/chat-stackexchange-login - for example

share|improve this answer
Very Strange! by going though the link you provided - - I am able to access the SharePoint Chat and some more I am using the regular-use internet browser (which before I have problem log in to chat and thus switch to Chrome) and now it works. Marc - You are totally awesome +1! Did you did something at the back-end to help me gain access? or is there a different between the current way of login and the link you provided? – Larry Morries Sep 22 '11 at 6:54
@Larry no, I didn't change anything. That is our "ghetto fallback for when everything else fails" route (a POST between the two systems). We normally display that if we detect a problem, but I'm thinking we should display a "if you still can't login" advice, for things we can't detect. – Marc Gravell Sep 22 '11 at 6:59
definitely, I supported the idea - "display the link ( if you still can't login" advice. That will be really very helpful especially for people like me and will help me to save so many hours trying to log-in to the chat. – Larry Morries Sep 22 '11 at 7:09
@Larry I've just checked - we do show that information - see "There is also a secondary option" at the bottom of the test page. – Marc Gravell Sep 22 '11 at 8:55
Thanks and Great, by the way, may I suggest that probably to display a link after that line. (The link can point to the "root" of all the chat rooms and that will be very nice. – Larry Morries Sep 22 '11 at 9:06

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .