Meta Stack Exchange is where users like you discuss bugs, features, and support issues that affect the software powering all 157 Stack Exchange communities.

What is meta?
Here's how it works:
  1. Any Stack Exchange user can ask a question
  2. The community provides support, votes on ideas, and reports bugs
  3. Your voice helps shape the way Stack Exchange operates

I use claimid, and I have not been able to login to chat in the past couple of days due to this message.

I tried

  • Logging out and in again
  • Logging out from SE, then from claim id, then login again
  • Using different browsers (Chrome and Firefox)
  • Using chrome's incognito mode (which is supposed to have no cookie)

Any idea how to fix this?

share|improve this question
Can you not log into any chat site, or is it just SO/just MSO/everything-but-SO-and-MSO? I had this issue in the past for everything-but-SO-and-MSO. Never did get it fixed; it just spontaneously resolved itself one day. – Pops Sep 23 '11 at 18:00
@PopularDemand I can login to SO, MSO,, etc and have not experienced any login problems in any SEs except chat – Louis Rhys Sep 23 '11 at 18:05
Okay, found the old support chats, but they're not that helpful. Still: first one starts here and there's a room full of them here. – Pops Sep 23 '11 at 18:09
Ah, you misunderstood my question. Can you log into chat.SO? What about chat.MSO? Or chat.Linguistics? They run on separate systems. – Pops Sep 23 '11 at 18:10
wait, turns out that I can log in to and I cannot login to which hosts the chat for linguistics – Louis Rhys Sep 23 '11 at 18:13
Hm, so you are facing the same issue I had a year ago. Weird. I'll try to ping balpha (the chat developer) for you, but I can't think of anything else to do. – Pops Sep 23 '11 at 18:17
Hi Louis - we are trying to check into this; however, please see the workaround as discussed on this similar question:… - in your case I guess you want: – Marc Gravell Sep 23 '11 at 19:18
@MarcGravell wow that works... Thanks! – Louis Rhys Sep 24 '11 at 3:27
@MarcGravell Oh wow, that works! Is this ever going to be fixed? The workaround is extremely difficult to find and this error is extremely frustrating. – Ben Brocka Oct 20 '11 at 14:27
@sirtaptap it remains on our list, an we were indeed discussing strategy to remove this earlier this week – Marc Gravell Oct 20 '11 at 17:57
@MarcGravell Great to know, hope it goes smoothly! – Ben Brocka Oct 20 '11 at 20:05

Don't do it with a site you've been to today, but go to a site you haven't visited in a while like Web Apps or Photo does it automatically log you in and show you the message at the top to refresh?

If it doesn't do it automatically, what happens if you then go to the login page? Will it automatically log you in there without having to click on your login provider?

If it doesn't, log in manually.

Ok, now...log out. Now go to the login page and login manually.

Now, try chat!

Success? Maybe? Can you report back and let me know what happened with each step?

share|improve this answer
I tried what @MarcGravell suggested in the comment and it worked – Louis Rhys Sep 24 '11 at 3:27

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .