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I am having a new difficulty logging into chat.stackexchange.com. I have tried

  • clearing my cookies
  • clearing my cache
  • clearing "everything"
  • Firefox 3.6.something on Linux
  • Firefox 7.0.1 on Windows
  • Logging out of stackexchange, logging out of stackoverflow, logging out anywhere I can find
  • Logging in with my Blogger openID
  • Logging in with my Google account (didn't know I could do that)
  • Logging in to StackOverflow, English.Stackexchange.com, stackexchange.com, superuser.com
  • using the http://english.stackexchange.com/users/chat-stackexchange-login link, which gives me a 404 on chat for the url http://chat.stackexchange.com/login/global-fallback.

When I log in with my OpenID the cross-site auto-login seems to work everywhere except Chat. When I use my Google account the cross-site login doesn't seem to work. I can get into the Stackoverflow chat with no problem but the stackexchange chat doesn't work for me. And I haven't changed anything in my browsers lately but this is a new problem for me.

I've gone to the chat help page and all tests pass.

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1  
What error message do you get? –  Michael Mrozek Oct 5 '11 at 13:18
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@MichaelMrozek: No error, when I visit the chat site I'm just not logged in, and when I click the log-in link I go to a page that says "Logging you in to the Stack Exchange chat…" but nothing happens. –  Mr. Shiny and New 安宇 Oct 5 '11 at 13:27
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I am having the same problem. The error I get is "Please log into any Stack Exchange site first", or similar. I am logged into SE chat fine here in the office, but can't get in from my home computer. MSO chat is fine for me, no problems... –  abby hairboat Oct 5 '11 at 13:33
    
@Abby MSO has a completely different login approach, for reasons that are quite boring. –  Marc Gravell Oct 5 '11 at 13:35
    
Ah, I get it too when I tried logging in in a different session. It 404-ed trying to load chat.stackexchange.com/users/login/global –  Michael Mrozek Oct 5 '11 at 13:36
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Ack; something does indeed have have gone "splut" with the login... looking –  Marc Gravell Oct 5 '11 at 13:39
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@Marc I thought I heard a little "splut" noise every time I attempted. Made an ear doctor appointment and everything. –  abby hairboat Oct 5 '11 at 13:46
    
@Abby can you confirm this is now working? –  Marc Gravell Oct 5 '11 at 14:02
    
@Marc Seems to be working properly now - I just logged out and in successfully. –  abby hairboat Oct 5 '11 at 15:11
    
@Marc Still having trouble from my nonwork computer. Some troubleshooting left to be done on my end, however. –  abby hairboat Oct 6 '11 at 0:44

1 Answer 1

up vote 7 down vote accepted

This should now all be sorted; if not, please let me know.

Basically, a security library needed to be updated to the latest version, but nobody told me. So it wasn't. So it didn't believe the network's claim that you are you.

share|improve this answer
    
Ok, it seems to be better now. I wasn't auto-logged-in on the chat page but clicking the login link did the trick. –  Mr. Shiny and New 安宇 Oct 5 '11 at 14:09
2  
I keep telling people the problem is that they log out in the first place, but they don't listen. –  Tim Stone Oct 5 '11 at 15:03
    
@RebeccaChernoff Why didn't you tell him the security library needed to be updated? WHY? –  Michael Mrozek Oct 5 '11 at 15:18
    
I have pretty much the same problem. Sitewide login works everywhere except chat.SE. Tested with Opera, Chrome and FF on Win7. And if I choose the fallback I get lolcats. (myopenid as provider) –  CodesInChaos Nov 9 '11 at 20:12
    
@CodeInChaos can you raise that with balpha? I'm conferencing for a few days... –  Marc Gravell Nov 9 '11 at 20:23
    
@MarcGravell , Hi I have tried pretty much what the OP on this answer has. Using Safari, Firefox and Chrome. but still cannot login to chat. I have no problem with the stackoverflow chat. Any ideas. ta –  markhunte Jan 3 at 23:28

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