I see there is an electronics.stackexchange.com site, but the FAQ explains it isn't for asking questions about consumer electronics. Where should I ask such a question?
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It looks like there's currently a proposal for a Consumer Electronics site on Area 51:
Note that the site is still in the Definition phase, though, and needs more attention before it can be launched. As noted in the comments, if this site proposal doesn't get much attention it will probably suffer the same fate as Electronic Gadgets (closed after 63 days in beta). Feel free to follow, share, and propose some example questions for Consumer Electronics to help it along!
As a moderator on Electrical Engineering (aka electronics.stackexchange.com), I want to say a big THANK YOU and +1 for reading the FAQ and refraining from posting your off-topic question.
Superuser does support some questions about computers. Their FAQ reads:
Is your consumer electronics question about interfacing some electronics with your computer? If so, you're in luck!
If not, the Consumer Electronics proposal is the long-term home of your question. Unfortunately, its previous incarnation, Gadgets, fizzled and died. It's hard to have good Q&A about consumer electronics, simply because they're so numerous and transitory. Good Q&A requires experts to answer the hard questions, and you need a lot of experts to answer questions about all the products that get asked about on a site like this.
For now, you need to go to one of the many other Q&A sites on the web or to contact your device manufacturer/vendor helpline.