Why was my account suspended for a year without any warning? I had posted answers wherein I recommended software made by the company I work for. I tried to be thorough with my responses and only post relevant answers. My intention was not to astroturf or spam as I thought my answers would be helpful.
One day I logged in and I had a message indicating that my account was suspended for a year. Is there any kind of arbitration or any way I can undo the suspension by demonstrating my participation will be more generally contributory?
I think I should post on SE Philosophy thoughts on how spam is defined. Let's pretend that every user on SE worked for every company or organization who made each piece of software which they recommended in every post that they made across SE. If you worked for a company who made software that provided a solution to the question being asked would you simply not post a reply? And what would be the reason for not posting a reply? Fear of reprisal or the sincere feeling that you were wasting people's time by offering a solution by a company that you happen to work for? And if it is the latter, is that really a logical reason?
I generally think of spam as unsolicited and seldom relevant to the interests of its target recipient. If what I posted was thought out and offered as an actual solution to the problem then I think I'm missing something. Granted, I could have disclosed in my post that I worked for the company that makes the software. Would that have been enough to keep my posts from being deleted? Something tells me it would not be enough. Even with full disclosure it seems like it would still be considered wanton self-promotion.
So, how, then, does one go about offering solutions to people's questions when they work for the company who makes the software? Wouldn't the people who work for the company be the most qualified to explain how their software works as a solution to the questions being posed?