My question revolves around a user asking the following, even acknowledging that the question was previously closed so he re-posted it:
Now I'd gladly admit my initial comment was not the most friendly and best worded, and neither was my follow-up one. But when the user even threatens to re-submit the question purposefully until getting the help he wants, it doesn't sound like a person who's going to have much at heart to contribute to the site in any way.
The user's profile points to 4 questions, for which no answers were accepted so far.
Is there a recommended way to:
- prevent question bumping (I've seen related answers on this, but maybe I missed the "de facto" best practice?),
- point the user to the site guidelines (I was simply going to point the user to the site's FAQ and to the appropriate sections on accepting answers, but prefer to ask first... usually the willing ones would just get the cue after a few comments asking them to accept answers, but this one received a few of these in the past few days and didn't accept answers he clearly commented on as being the winners),
- report the user (should we or is it even necessary, or do we consider that this is acceptable noise that will organically be down-voted and become virtually invisible after a short-timeframe?).
Just looking for the de-facto / accepted ways of doing this properly.
(As a side note... maybe that exists but I'm unaware of it as I'm not a moderator, but can a moderator then send these types of users a more "prominent" message to point them to the guidelines and make sure they are more likely to follow suit? If not, I was thinking it could be an interesting feature request, to give moderators the ability to send a message to a user's inbox with necessarily using comments or to display a message on a user's page.)
UPDATE: Hadn't seen this, which covered part of my question: