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There is a lot of customization that can be done in Microsoft Dynamics CRM that is totally out of the box, but not programming related per say. Should I use Stack Overflow, or possibly WebApps.StackExchange or maybe something else entirely?

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If the customization is specific to setting up MS Dynamics, you'd have better luck finding a MS Dynamics forum to ask your questions on instead.

However if your question is related to the code used while customizing Dynamics, you'd probably get better answers here. (I can't remember the language used, but I want to say it was Visual Basic or something based on the .Net framework)

StackOverflow is full of programmers, so we can answer questions about programming, however very few programmers are exposed to MS Dynamics, so are probably not able to help you configuring Dynamics.

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Daryl says that Dynamics CRM customization is not programming, which would make it specifically off-topic for SO. – Robert Harvey Aug 2 '12 at 17:08
@RobertHarvey There is a lot of customization in Dynamics that allows you to write your own code snippets, which is why I mentioned that if the customization you needed help with was writing code snippets, then it should be fine here. – Rachel Aug 2 '12 at 17:09
Questions that are code related I'm already putting on SO. Some other non-programmers on my team have configuration questions, but I have yet to find a site that is as easy to use that is specifically CRM. I'm starting to feel like WebApps would be a better place for these configuration, non-programming, questions. Although you have to be given administrative rights to be able to make the changes that they are making, so they're slightly more than just power users... – Daryl Aug 2 '12 at 18:01
@Daryl For configuring GP, the best bet is to talk to your local representative about it, although if that's not an option I've found some solutions on the Dynamics forums or on this site – Rachel Aug 2 '12 at 18:16
This CRM Specific, so your links weren't all that helpful, but it didn't take too much effort to find the CRM forums ( Looks like I'll have to give that a shot. I'd prefer to keep things in the Stack Exchange space though. :( – Daryl Aug 2 '12 at 19:36
@Daryl SO has about 10 tags and thousands of questions on CMR. I'd go ahead and ask the question, and see what response you get. The worst they can do is close your question and award you the Tubleweed badge, it's not like they can fine you. – McGarnagle Sep 1 '12 at 17:26

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