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I find that a lot of new users will make one of several mistakes asking questions:

  1. failure to check Google
  2. failure to show any effort
  3. failure to read any introductory material on the language in question
  4. very bad English

Many users will respond by downvoting the question (maybe flagging or voting to close) and moving on. The idea of prompting for an explanation is nothing new, but the upvoted comments are often something like "what have you tried?", which isn't as useful to new users as a more thorough explanation. To a new user who may barely understand English, we just look like a black-box full of jerk.

Given that any comments explaining the issues tend to get upvoted, I propose some small set of "canned" comment buttons that appear after I've downvoted a question. Clicking on them would do one of the following:

  • Leave an anonymous comment
  • Leave a named comment
  • Leave a vote for the user to be notified (via comment or something else)

These comments could include links to the FAQs, which would save us the trouble of putting links in every bad post, and would be more useful to the poster than a single snarky comment with 3 upvotes.

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3  
Take a look at Autocomments, a script to leave great comments (can be personalized). –  Martijn Pieters Aug 11 '12 at 9:15
    
Didn't know about Autocomments, these are indeed useful (wish they were enabled by default, or at least a list of frequently used links). There's still the issue that it leaves a single named comment, though: would be nice if new users had some kind of "your question was probably anonymously downvoted because of X" to accompany the -5 votes. –  Shep Aug 11 '12 at 9:46

2 Answers 2

I am not sure this will actually improve the feedback new users get.

I have been using Autocomments for a while now, using it to leave feedback to low quality posts where appropriate, and I've found that I keep refining the boilerplate and that I still need to personalize the message a lot of the time. Low quality posts, as it turns out, vary a lot in why they are bad.

If we were to provide canned comments, they would not fit the post they are posted on half of the time, but would be overused anyway. Posting a canned response with a button is going to be even faster than typing in a snarky one-liner, after all.

I'd prefer it if we stuck to flagging the snark, and leaving better comments in their stead, whenever you see bad comments.

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@DHorse: There is a huge difference between aggregating data as a software company, and an individual receiving a canned response to their post. Canned responses are first and foremost going to be read by the poster, this proposal does not mention aggregating the response types given. Close votes on questions already provide such feedback. –  Martijn Pieters Jul 20 '13 at 10:24
    
I made a change request to add check box style reasons to up and down voting. Similar to canned comments, checking the reason for a vote is useful and helps with users that do not take the effort you make in your responses. –  DHorse Jul 20 '13 at 10:28
    
Quoting that thread: meta.stackexchange.com/questions/189649/… "I disagree. Many users will leave a comment of course. Many will also just up or down vote because it is instantaneous. Reason codes (or check boxes) are a proven, important source of data in many high end business applications (where cost allows.) Though hardly in depth, they are less confusing than no information. They would provide SO with valuable data in an unambiguous form beyond the benefit to the users" –  DHorse Jul 20 '13 at 10:29
    
@DHorse: I agree with Andrew's comment there; I don't think I have to add anything to that. –  Martijn Pieters Jul 20 '13 at 10:33

I joined Seasoned advice (the cooking subsite) and for 2 of my questions, I got down voted heavily and one got closed with no explanation of what I was doing wrong and no way to find out who down-voted me, so I could ask them for the reason and maybe for better questions next time. Maybe it could be a feature request to make it a must for a user to add a comment or explanation everytime they down vote someone just so that its fair on the person on the receiving end to not repeat the mistake and I guess in the end it'll help stack-sub-sites to have better quality questions and answers.

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3  
This was suggested numerous times and always rejected both by the community (suggestion got downvoted) and by the team. One of many. Anyway, you can ask on the proper Meta site why it got closed/downvoted. –  Shadow Wizard Aug 13 '12 at 9:30
    
@ShaWizDowArd: Thanks for that and I know it has been asked and rejected. Maybe it should be put to vote for a month or something for an indication for stack-exchange to add it if its popular demand. Someone said on that link in your comment that people just won't down-vote if you make it hard for them to do it. Well, then lazy people should not be allowed to down-vote. If I get down-voted I would like to know why, so I can correct my mistake and not do that again. –  Divi Aug 13 '12 at 9:52
    
I did get my question re-opened and upvoted once I added a little bit of detail to it and it was because some other person (not the down-voter) explained to me what the potential problem could be. Good on him/her. –  Divi Aug 13 '12 at 9:53
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Down vote should remain free. This is my opinion as well, and I won't discuss it here with you - feel free to comment on existing discussions about this but I really don't think that the community will ever agree to stop the down vote mechanism. (which is essentially what you suggest) –  Shadow Wizard Aug 13 '12 at 10:06
    
Fair enough. At the end of the day, there are pros and cons to both approaches. –  Divi Aug 13 '12 at 10:10
    
@Divi, what do you mean "maybe it should be put to vote for a month"? When you post a feature request on meta, you are putting it to vote... People clearly value the ability to make lazy, anonymous downvotes (sometimes a question isn't worth more than that), my suggestion is to try to generate some kind of feedback for the new user by making feedback very easy (but still not required). –  Shep Aug 13 '12 at 10:47

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