My field of expertise is relational databases. These are very complex pieces of software and some questions about these products are of the form of "why does this happen?" Two examples I remember vividly are
- a strange installer bug
- a question about one particular DBMSes sorting and execution being slower when allocated more memory
In both of these cases I commented and suggested they ask on the vendor's forum or mailing list as they are much more likely to get helped there.
Is this OK?
I'm thinking in future I should also suggest that they report back and answer their own question here.