I have a problem that I need solved, and it may require the recommendation of a product. How do I ask these type of questions so that they aren't closed?
There are two ways to generally ask questions of this nature. The Good and the Bad.
How NOT TO ASK questions that may require a product recommendation:
These questions are discouraged because they lead to spam, "link rot". They also do not provide good solutions (the main focus of any site) as it is hard to filter the good from the bad when there are 10+ answers all at the same rough vote count.
How TO ASK questions that may require a product recommendation:
First of all: Do your research. Have you thoroughly searched for an answer before? Do you even have a real problem you need to solve? And if so, have you attempted to solve the problem yourself? Instead of assuming a solution, ask about your problem instead.
If you did your research and you can describe what the problem is, then here's how to ask:
With these types of questions, make sure that you're as detailed as you can be about the issues. If you just say "My product doesn't work!" and that's it, it will be closed. Also, be open to other products that may solve you solution (hence why it's here)
These questions are problem based, and lead to useful answers.