If one runs into a serious and/or annoying bug in a piece of commonly used (open source?) software, is it okay to ask a SO question asking others to verify the bug and/or suggest workarounds for it? If not for software in general, how narrow does it have to be? Must we limit it to libraries and such used in programming?
Perhaps the straightforward thing to do would be to find the bugtracker for the software if it's open source, and post something there. It would certainly make sense to do eventually. But the traffic there is low, and you might not get a response for a while, and even less chance for a fix or workaround in a reasonable amount of time.
However, by posting on SO, I believe there are many benefits:
- Almost immediate, high-traffic response
- Many-eyes analysis of the problem
- Possible multiple solutions to get around the bug
- Generates permanent documentation of the bug that you can send somewhere later
Some might say this type of post is inappropriate for SO. What is the consensus on where to draw the lines?