I am a bit confused with the kind of questions that can be valid to be asked on SO. Many times I face such problems too, but then I refrain from asking them on SO, thinking its not fit to be here. Not related to programming, etc.
With no personal issue with the OP of this question, I don't understand how this is a programming question. IMHO, its more suited for Super User. Why was it not closed/migrated?
P.S.: I am interested in knowing why it wasn't closed/migrated. This is to learn how to frame my such questions so that they don't get closed.