I've been receiving a lot of requests for swag due to contests, conferences, elections, and many other reasons. This includes swag/prizes from the most recent Gaming event, as well. Many of you have noticed there have been significant delays in getting our users any swag at all.
I have to apologize; I should have made this announcement weeks ago, but I kept hoping things would work out before I had to write this post. Unfortunately, it seems that this strategy has backfired.
For some time, we've been experiencing a major warehouse move that coincided with our company's office move. The storage setup and taking inventory of our various and sundry swag has taken longer than expected, and I have been waiting for the all-clear before I can put in swag orders.
I have to thank all the users who have been patient with these delays so far, and I appreciate everyone who has been understanding and patient for the last several weeks. The most recent news I heard is: everything should be sorted out by the end of next week at the latest, after which point you will all begin receiving shipments in a more timely manner once more.
Please feel free to comment/answer here if you have specific questions about any requests you've made. Again, thank you all for your patience!
As of July 2013 - we should be all caught up. Yay, us!!
If we were supposed to send you something and you didn't receive it, contact us and let us know. Be sure to tell us:
- What you were supposed to get
- Why you were supposed to get it (e.g. won a contest, someone from the team offered you a shirt, etc)
- If it can be worn, we need your size.
- If you live on planet Earth, we need your complete address (as it should be printed on the package). Interplanetary delivery is still down, we're sorry for the inconvenience!
We'll get it sorted out quickly!