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Related: "We're no longer accepting" message should not be hosted on meta

The helpcenter has an entry for the question ban message. It still links to the meta page for further details. Besides that, the question ban message still links to the old page.

Now that we have the helpcenter, could the following changes be implemented?

  • Link to the help center instead of the meta post
  • Remove the link to the meta post from the help center, and instead incorporate its contents into the helpcenter itself
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That'd also help lower the amount of posts from people who are sent to Meta because of that message in the first place. – slhck Jun 6 '13 at 5:56
Yeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesssssssssssssssssssss – Yannis Jun 6 '13 at 9:06
A help center page makes a lot more sense as a target for the question-ban link than a question here. The Q/A structure alone isn't the easiest to parse for someone looking for a quick answer as to why they were banned and what to do about it. There's a reason why that question had to be locked after accumulating 11 bad answers, 207 deleted comments, and 42 flags. – Brad Larson Jun 6 '13 at 16:27
@BradLarson: as well as spawning countless dupes and OT programming qs on meta. – Manishearth Jun 6 '13 at 16:29
@Manishearth - Shog does seem to indicate that there aren't a lot of off topic questions here related to the ban message: , but if we can reduce this and provide better clarity by directing people to the help center, I'm all for it. – Brad Larson Jun 6 '13 at 16:34
This is a good idea. We have a bit of a backlog regarding help center stuff at the moment, but rest assured we will get to it soon! – Laura Jun 12 '13 at 19:03
@Laura: Yay! You have the gratitude of Meta for years to come :) – Manishearth Jun 12 '13 at 19:07
@Laura Post that as an answer, can't bounty a comment. – Yannis Jun 12 '13 at 19:52
up vote 13 down vote accepted

This is a Good Idea with a lot of support, so it's on our to-do list. We have quite a few little changes we're still working on, but I will update here when this one is complete.

Edit: This is status-partially-completed completed. The Help Center article has been expanded and no longer links to MSO. The link in the error messages has also been changed.

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Hands over a plateful of waffles with bacon syrup – Manishearth Jul 13 '13 at 16:57
Just curious: is it a direct link or a link? And is it clickable? (The question text of What can I do when getting “Sorry, we are no longer accepting questions/answers from this account”? might need an update.) – Arjan Jul 24 '13 at 8:26
@Arjan: The Help Center article itself would seem to indicate that it's a direct link, based on the message that's quoted there: – BoltClock's a Unicorn Jul 24 '13 at 9:29
Indeed, @BoltClock, and if true then I still wonder why earlier requests to make it a clickable non-Google link were rejected. (Public statistics aside, I see no real reason to use in the first place.) – Arjan Jul 24 '13 at 10:10
(Ah, and since you locked that question, @BoltClock, you've got some editing to do... ;-)) – Arjan Jul 24 '13 at 10:11
@Arjan: Yep, assuming the staff don't get to it first ;) – BoltClock's a Unicorn Jul 24 '13 at 10:13
Is this still used via shortener? – Shadow Wizard Jul 31 '13 at 15:11
@ShaWizDowArd Nope; I'm updating the MSO faq post now. – Laura Jul 31 '13 at 15:54
Cheers, need to retag some posts as well. :) – Shadow Wizard Jul 31 '13 at 16:14
@Arjan: Aaaaand sure enough, they beat me to it. – BoltClock's a Unicorn Jul 31 '13 at 17:22
Interesting change, @BoltClock, that the "sorry" has been dropped ;-) – Arjan Jul 31 '13 at 21:50

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