I'm honestly looking for some advice on flagging comments, my perspective may need a little refresher. I came across this question Cant change my Username which was off-topic, so I left a comment stating that Stack Overflow is a site for programming questions, not end user support. Though a little while after I see these two comments
This is not dramabook tech support. – XXX 1 hour ago
Too bad downvoting the author does nothing. – YYY 1 hour ago
Is this really a welcoming behaviour for a user, even if the question itself is outright off-topic?
I can only assume that these were done through the review tool, because then a reasonable change to the first comment would be
This is not Facebook tech support. – XXX 1 hour ago
but then, I already explained that in the first comment
Stack Overflow is for programming questions. This site does not deal with end user support questions.
So it becomes redundant. What was a correct approach to take to this?