We could do better than we do. It's not just the development team that should be patrolling for these, it's also the community team. It's going to take some time to go through the list, but I'm going to venture that it's not quite as long as it seems:
- The 'bug' tag is applied incorrectly when reporting intended behavior from time to time
- Some of these were likely duplicate reports that just went unnoticed, and have been subsequently fixed with a reply posted elsewhere
Keep in mind that we have well over 100 child meta sites, which the developers also patrol along with us. We can't always count on bugs that aren't specific just to certain sites (like a styling glitch) to be migrated here to Meta SO.
This is also a bit of an issue when it comes to feature requests - something we've addressed by bringing quite a few open feature requests into a weekly meeting where we discuss them and pass some on to the developers with our notes and changes. We are trying to get more efficient overall.
We do our best to make ourselves as accessible as possible to the community. While yes, we do sort of stink sometimes at catching things that need our reply - a lot of other services at our scale have perfected the art of making themselves very difficult to reach. We don't want to be 'that guy'. We'd rather lag a bit than become more insular.
That said, if you notice something you reported not getting any attention (and you're certain it's not actively being discussed on another bug report) you can do the following things:
- Send the community team an email, show us the meta post and let us know it's still broken and driving you nuts
- Ping one of us in chat (generally the fastest way, but pings sometimes get lost)
If you haven't noticed, we're also hiring like crazy! As new people come on board and begin filling the roles which have been gaps in our teams, our bandwidth and responsiveness will naturally increase. Part of the problem is simply not having enough hours in the day. I'm sure you've heard jokes about the management here being slave drivers, but they actually kind of insist that we go home and not work for a while every day if you can believe that.
Improvement should be coming in the near future, and thanks for the prod.