The new help system doesn't work at all on ServerFault.com.
Only IT people know the expression 'stack overflow', thus 99% of new Stack Overflow users know it's a coding site. Unfortunately the same can't be said for 'server faults' because my cleaner (thinks she) knows what a server is - thus we get a lot of wildly inappropriate questions about home routers, gaming etc.
When we had a simple FAQ people could read it and the very first line explained we're there for professional sysadmin questions. Now this is buried beneath a generic, undiscussed and mandated 'help' system that does quite the opposite. It's no surprise then that throughout June we've had to close or migrate a lot more questions than usual - we can't even ask them to take a quick look at the FAQ either.
So why the iron-fist approach? I asked this question on meta.sf only to be told that all discussions around this decision were to be addressed here - is that a new policy too, that all SE-wide discussions/announcements are to be on meta.so?
I'm aware that SO had an enormous amount of users compared to SF but we still have a lot. None of the older, more established users, or mods for that matter, are happy about these changes and I know the mods don't feel like they're being listened to.