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Three problems with the new flag menu:

Inconvenience and complexity: I noticed a new flag menu today and I instantly realized something annoying: It now requires 5 clicks for my most common flags because I have to go 3 levels deep into the flag menu.

Why is it so much work to flag very, very common flag types? ("describe the specific problem — and include valid code" and "demonstrate a minimal understanding of the problem being solved") Follow the red arrows to the Off-Topic menu in my figure below.

Bad options and far too many options: Another point, from a usability perspective the menu choices are horrible and there are too many choices that extend too many levels. It is only because I have experience with the flags to know what each flag type actually means.

It definitely won't be attracting users who are unfamiliar with flagging to start doing so. The number of different types is overwhelming and it isn't obvious what question you will be asked after making a choice from the first set of options. For example, there is both a "It should be closed for another reason..." and a "other". Those mean the same thing! It is only after performing a exhaustive search that a user would know what "other" actually means.

There are duplicate Duplicate options: Duplicate is listed twice (see the two blue arrows in my figure). Once at the top level and again in a second level menu. The problem with this is that the top level choice jumps me down to a third level menu so going back one level does not take me to where I would expect (see the green circle in my figure). This is bad usability.

SpaghettiMenu

I think this Spaghetti Menu (along with the less recent changes) are a major step backwards. Thoughts?

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Not enough red circles! –  hjpotter92 Sep 12 '13 at 3:00
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I agree that the spaghettiness of it is a step backward, but I think it's overall a net step forward. -0 –  Undo the Snowman Sep 12 '13 at 3:00
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Huh. I, for one, like spaghetti. But then, I always make sure to keep plenty of sauce on hand. –  Shogging through the snow Sep 12 '13 at 3:01
    
@Shog I keep lots of olive oil so that the spaghetti isn't as sticky and in knots. –  Undo the Snowman Sep 12 '13 at 3:02
    
Wait - three clicks? What on earth are you doing that the new menus take more clicks than the old ones? The old ones were much more hierarchical - if anything, the new ones are too damn long because we flattened them! –  Shogging through the snow Sep 12 '13 at 3:03
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@Shog9 5 clicks total to flag demonstrate a minimal understanding of the problem being solved starting with clicking flag –  Austin Henley Sep 12 '13 at 3:04
    
You need to count that again, I think. Regardless, that's kind of a worst-case scenario - and one easily solved in your case by gaining another ~300 reputation points on SO. –  Shogging through the snow Sep 12 '13 at 3:08
    
@Shog9 1 Flag. 2 It should be closed for another reason. 3 off-topic because. 4 Questions demonstrate a minimumal understanding. 5 Flag Question. Five clicks. I think you need to count that again. –  Austin Henley Sep 12 '13 at 3:10
    
@Shog9 It is far from a worst-case scenario. Those are easily my most frequent flags. –  Austin Henley Sep 12 '13 at 3:11
    
Oh, you're counting the final button press as well as the navigation. And it may be your most common flag, but it's hardly the most common flag. –  Shogging through the snow Sep 12 '13 at 3:14
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@Shog9 So instead of fixing a bad interface, you suggest users to gain more rep so that they don't have to interact with its brokenness? –  Austin Henley Sep 12 '13 at 3:16
    
Who said anything about not fixing it? I'm saying the most tedious part of the new system becomes much less tedious with a bit of reputation - which is hardly unusual, since a great many things on SO become less tedious as new tools are made available. That said, I don't have a solution to the depth problem that doesn't result in more unpleasant breadth to these menus, else I'd have proposed it already. –  Shogging through the snow Sep 12 '13 at 3:19
    
Don't migrations take 6 clicks, not 5? –  Qantas 94 Heavy Sep 12 '13 at 3:29
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@Qantas94Heavy They sure do. I was talking about my most common flags taking 5. I listed describe the specific problem — and include valid code and demonstrate a minimal understanding of the problem being solved –  Austin Henley Sep 12 '13 at 3:32

1 Answer 1

First off, you're absolutely right that there are entirely too many options when flagging questions. The intent is to put the most useful ones at the top, but still... There can be a lot to read there. Fortunately, it's somewhat context-sensitive, so most users won't see the full list of flags most of the time.

Beyond that, your workflow indicates you're somewhat fixated on closing as the primary avenue for flagging. Don't get me wrong - closing is important. But I tend to think you need at least a little bit of time on the site to get to the point where you can be - or should be - doing a lot of close-flagging, and during this time it's probably worth slowing you down and encouraging you to pay a bit more attention; remember, these are made accessible via the flag dialog as a form of training wheels for closers - at some point, you're supposed to graduate to a real bike vote.

That said, one of the most difficult areas on the site is the identification of duplicates, so we did make this a bit easier: flagging a question as a duplicate is now 3 clicks instead of four, including the bit where you click the button.

Flagging as spam and offensive are also emphasized now, as they're super-helpful in getting rid of trash on the sites.

Finally, while the distinction between "close" and "other" may be irrelevant if your only goal is to close things, there are a lot of other problems that occur to folks new to the sites - particularly those unfamiliar with this whole "closing" notion - and offering them a quick path to express those concerns is important.

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