A lot of the time I see an honest question. Aside from the wrong assumptions that a user can make, the answers that are provided by some of the users aren't well...user-friendly. It starts to become a bashwar. Something along the lines of "That's the most ridiculous thing I ever heard" and a constant tone of cat and mouse. These condescending insults are usually not in black and white, but I can see peoples' frustrations.
Why are so many users like this?