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No suspend

but... but....

About half the time I suspend someone I just leave them a comment suggesting they read the faq, chiding them from re-asking the same closed question again, etc... This is usually fine for a 1-2 day suspension, whereas the contact-and-suspend is more appropriate for bigger issues, such as sockpuppetry.

Does this mean that moderator messages aren't for serious behavior problems anymore?

share|improve this question
Server Fault's variant of this question. Doesn't actually address your scenario, though. – Grace Note Apr 27 '11 at 17:51
Wait a minute, isn't the fact that you're suspending them a pretty good indication that something serious is goin' on? – Shog9 Apr 27 '11 at 18:09
@Shog9: Not necessarily. Or, at least that was the impression I had before. for VERY serious moderation issues only! implies serious issues. 1-2 days suspension for something obvious (f-you in a comment or something similar) wouldn't count. Unless the implication is that every suspension is considered serious enough to contact the user. Even if the user isn't registered, doesn't have their account filled out, etc. I think there should be a second way, which was the way it was until very recently... – Won't Apr 27 '11 at 18:13
@Will: one problem with that was moderators (especially new ones) forgetting to notify users who didn't realize what they'd done. And yeah, I understand that - to you, on SO, with piles and piles of suspended users - a 1-2 day suspension doesn't seem like that big of a deal, but... to a new user, especially on a new site, it can seem like a pretty big slap in the face. I don't know all the reasoning behind this change, but I suspect this is a big part of it – Shog9 Apr 27 '11 at 18:21
Before closing the tab of this page, I clicked on the black close button at the left corner of the image you posted :/ – Oscar Mederos Apr 27 '11 at 18:28
@OscarMederos: sucker! – Won't Apr 27 '11 at 19:11
up vote 8 down vote accepted

In short; you are correct - this has moved home.

Suspension is pretty serious, at least from the perspective of someone being suspended. Combining this with a visible message is only reasonable; additionally:

  • this makes the dialogue visible to other moderators, where a comment (your example above) is not so visible
  • it allows (controlled) dialogue during suspension
  • it helps with example text

In particular, writing a suspension message can be hard; so if there are additional common scenarios that would benefit from templating, please say. "you suck" tends to be met with hostility, so phrasing can be key.

share|improve this answer
Okay, so any suspension is now considered serious enough to contact a user. I won't be scared by that wording anymore. – Won't Apr 27 '11 at 19:12

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