Timeline for CEO Blog Post: Feedback on "Communities and Connections will Power our Growth in 2021"
Current License: CC BY-SA 4.0
5 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Oct 30, 2020 at 17:42 | comment | added | pkamb | I'll note that I was not impressed by the Stack Overflow knowledge/training of the "Snowflake Community Moderators" that suddenly started answering questions here earlier this year. Lots of not-an-answers: stackoverflow.com/a/59669912/1265393 | |
| Oct 30, 2020 at 7:05 | comment | added | Resistance Is Futile | Even if they have someone answering on SO, those people are also inexperienced users, posting answers to off topic questions making moderation harder. I wish you would stop bragging about companies using SO as tech support. Renaming to technical Q/A does not help much because of previously mentioned reasons. 2/2 | |
| Oct 30, 2020 at 7:02 | comment | added | Resistance Is Futile | @PrashanthChandrasekar Honestly, that never worked well. First, companies don't explain properly what kind of questions are appropriate on SO. Users that are not already familiar with the site are asking totally off topic questions, saying company redirected them to SO. Users that already know SO, don't need redirection. It is a nightmare. It can work for very limited number of companies that are dedicated to providing quality answers to quality questions on SO and those are scarce. The rest just wants to offload their need for support team. 1/2 | |
| Oct 29, 2020 at 19:15 | comment | added | Prashanth Chandrasekar Staff | You are right Erik A, they switched their technical Q&A to SO, not tech support. We've updated the post to be more accurate. I do feel that companies asking users to post technical questions on Stack Overflow with proper tags can be a good thing, so long as they learn the rules of the community and ensure questions are properly scoped and on topic. | |
| Oct 29, 2020 at 15:03 | history | answered | Erik A | CC BY-SA 4.0 |