Where can I complain about the quality of a T-shirt I purchased from the SE store? Of course, I am not interested in idle lamenting. I would like to complain to whomever is in a position to provide a relevant response to my complaint.

I tagged the question with since I assume that the shop does not sell low quality merchandise on purpose and that I have been rather unlucky to stumble upon it.

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    Voted to close because I don't think that Meta handles shop issues. Please write an E-Mail to team@stackexchange.com or towards any other contact information you may have received with the delivery/bill/order. – Time Traveling Bobby Oct 18 '11 at 7:28
  • I guess the proper way is emailing the team - team@stackoverflow.com – ShaWiz Oct 18 '11 at 7:30
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    Guys, your comments qualify as answers to my question. I did not know that I should email somewhere, that is why I have asked the question in the first place. – mark Oct 18 '11 at 7:33
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    @Padded Meta is the right place to ask questions about the shop, which is why we have a shop tag. Pretty much any question about Stack Exchange is on-topic here. – waiwai933 Oct 18 '11 at 7:34
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    @waiwai933: Then maybe the FAQ should be changed to include the Shop explicitly, or at least partially? Because I don't think Order/Shipping issues and similar would belong here. – Time Traveling Bobby Oct 18 '11 at 7:36
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    I removed the bug tag because it mislabels the post as an issue for the developers. This is a support issue. – Robert Cartaino Oct 18 '11 at 19:26
  • on meta, apparently – kekekela Oct 18 '11 at 20:09

In accordance with the shop info page, you should email shop@stackexchange.com.

  • Good catch! :-) – ShaWiz Oct 18 '11 at 7:34
  • Damn it...I read that site, but completely missed that part. :( – Time Traveling Bobby Oct 18 '11 at 7:35
  • Where exactly on the page referred by the link one can see this information? – mark Oct 18 '11 at 7:39
  • @mark "Email us at shop (at) stackexchange (.) com for support or for answers to any questions not here" is right above the sizing table. – agf Oct 18 '11 at 7:53
  • Oh, I see. I was looking for the @ symbol. Forgot about the antispamming measures... – mark Oct 18 '11 at 8:59
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    @mark Yeah, I think it's a bit silly for them to do that. Surely they can handle some spam. – agf Oct 18 '11 at 19:35
  • .. get gmail to host the email, their anti-spam is eerily good. Conspiracy-theory-spawning good. – sarnold Oct 18 '11 at 22:15
  • @sarnold Apart from not using "not phishing" and "not spam" markers. I've been trying to stop a particular newsletter from going to spam for months :/ – Matthew Read Jan 23 '12 at 18:38
  • @Matthew: After finding a few false positives, I no longer think of Gmail's antispam as "eerily good" -- just better than whatever I had cobbled together in the past. :( – sarnold Jan 23 '12 at 23:05

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