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Is it okay to use Stack Overflow as the support forum for a product or project?
Use Stack Overflow as the official support site of an open-source project

After reading this question with the tag , I looked at the draw2d site and found this text:

Support via eMail is massive transient and the result is not available to all users. Please post your Question into Stackoverflow and send me the link to your Question.

I didn’t provide support via email anymore.

I guess it is OK to say that technical questions will be answered in stackoverflow, but support consists of many things, not only technical answers. Is there any policy for these kinds of cases? Is it OK for a site/product/company to say that all support will be provided through stackoverflow?

marked as duplicate by Josh Caswell, Mat, Ivo Flipse Jun 26 '12 at 19:52

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