Recently I gained over 10,000 reputation network-wide. However, now when I am in The Comms Room I receive a notification that there are flags to act on, but when I click on it, there are no flagged messages.

To be clear, I have had over 10,000 network-wide reputation for at least a couple of weeks, and yet I have not seen this particular notification until today.

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  1. Gain 10,000 reputation network-wide.
  2. Enter chat and wait for a message to be flagged.

Expected behavior:

  • When notification of flagged messages appears, flags to be acted on exist. The notification can be removed by clicking on it.

Actual behavior:

  • When notification of flagged messages appears, there are no flags to display. Clicking on the notification does not remove it.
  • The fact that you get notifications is expected, just not that the circle refuses to go away even though there's nothing left to act on. – Tim Stone Sep 15 '12 at 15:47
  • It only went away for me after a refresh – Yi Jiang Sep 15 '12 at 15:48
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    There have been several reports of this, so this is very likely a bug. – balpha Sep 18 '12 at 17:39
  • It continues to be an issue even after I've exceeded 10K rep again. – Michael Hampton Sep 18 '12 at 17:42
  • @MichaelHampton The 10k threshold that's relevant here is the network-wide combined rep, so I wouldn't have expected any difference there. – balpha Sep 18 '12 at 17:48
  • Indeed. I've cut down the question and steps to reproduce based on my greater understanding of the issue. – Michael Hampton Sep 18 '12 at 17:51
  • @balpha, out of interest what happens when the network gets to 97 sites and someone can get 10k rep network wide by getting 200 on one site and then going and getting the association bonus on all the others? – ben is uǝq backwards Sep 18 '12 at 18:32
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    @Ben You can actually fulfill the 20 rep requirement for chat by just registering on 20 sites (at least for chat.se). That's a known loophole (and similar to what you describe). We'll close that eventually, but it hasn't turned into a real problem yet. – balpha Sep 18 '12 at 18:38
  • I was under the impression that this was due to flags being cleared before you saw that...maybe not after all. – tombull89 Sep 20 '12 at 9:04
  • It still happens. I've encountered it twice. It is possible that this only occurs when the chat window is blurred. – John Dvorak Jul 14 '13 at 15:32
  • @balpha: This is not fixed. – Lightness Races in Orbit Jul 17 '13 at 11:58
  • @LightnessRacesinOrbit Please don't revive age-old bug reports like this one that were (once) fixed. Open a new one instead with current details. – balpha Jul 17 '13 at 12:02
  • @balpha: Okay but it'll be an exact dupe. – Lightness Races in Orbit Jul 17 '13 at 12:03

I have found (and fixed) one issue that does indeed cause this. Since this issue should be rare, and given the amount of people who have reported this, I'm not totally convinced that this was the only issue. Hence I'm not calling this yet; I'll be watching it for a while.

Please let me know if you see this again (or don't see it again for a long time).

Note that your "expected behavior" is not at all expected – if a new message is flagged, you should very well get a notification of this.

Update. As several people (including myself) noticed, this indeed was not the main issue. As always, the problem was with cachingand timing. The flag count that's displayed to you is cached on the server side, and this cache is only cleared when a new flag-relevant event happens. When your chat client receives a flag event, it queries the server for an updated flag count to display to you.

However, since you received the flag event from the websocket server (this issue wouldn't have appeared for users without websocket-supporting browsers), but get the flag count from the regular webserver, it can happen that the latter hasn't processed the new flag event yet and thus hasn't updated the cache yet, while the former is already happily handing the event out to clients.

This is fixed now. This involves changes both on the server and on the client, so for the full benefit, you'll have to refresh your JavaScript (but even with the old JS, it should be less likely to happen now).

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    Just happened, so it's not fixed. – Kevin Sep 20 '12 at 19:54
  • Happened to me aswell just minutes ago – pauska Sep 20 '12 at 19:57
  • In case it helps, I dismissed the flag as valid and the flag count increased to 2; not sure if it was coincidental timing or part of the/a bug. And I've still got the bubble over 5 minutes later. – Kevin Sep 20 '12 at 20:00
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    Yeah, I've actually seen it myself today. So this definitely wasn't the only issue. – balpha Sep 20 '12 at 20:04
  • Also, why were you posting this 12 hours ago? I know SE means a lot to a lot of people, but pushing fixes at 4am? – Kevin Sep 20 '12 at 20:07
  • @Kevin Check my profile for my location :) – balpha Sep 20 '12 at 20:19
  • @balpha ok, 10:30pm is better, but that's still some dedication. – Kevin Sep 20 '12 at 20:31
  • @Kevin Now you have to check your date math. – balpha Sep 20 '12 at 22:22
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    Oops, I'm seeing it again this afternoon. I also updated the question; hopefully it's more clear now. – Michael Hampton Sep 24 '12 at 16:21
  • Seeing it again. Persists across refresh (must be cookie related?) chat.stackoverflow.com/transcript/message/11971780#11971780 – sehe Sep 24 '13 at 9:11

You are seeing the chat flags because you have over 10k reputation network wide. When you click on the flag and find nothing there, this is most likely because someone else already handled. All moderators in chat rooms and non mods with suitable privileges get poked by the chat flags so they generally get handled fairly quickly.

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    OK, then the problem is it doesn't go away. :) – Michael Hampton Sep 15 '12 at 15:31
  • It happened to me too. (It doesn't go away.) – Alenanno Sep 15 '12 at 15:31
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    I should also note that I've had over 10K network wide for some time now, and this is the first time I've seen this notification or the chat flagging system at all. – Michael Hampton Sep 15 '12 at 15:33
  • @MichaelHampton Do you mean the badge showing the flag count doesn't go away? – kiamlaluno Sep 15 '12 at 15:35
  • @kiamlaluno The badge showing the flag count does not go away when clicked on. – Michael Hampton Sep 17 '12 at 9:23

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