I am reading the bottom of this page and I just saw this:

Have more questions?

If you have questions about programmer job listings or how to hire developers, call our dedicated sales team at +1-877-782-2577, or email us at careers@stackoverflow.com. Our business hours are Monday-Friday, 9 a.m. Eastern to 5 p.m. Pacific.

That is a little confusing.

Does that mean that in both Eastern and Pacific time you are open from 9-5, or in EST you are open from 9am-8pm and in PST you are open from 6am-5pm?

Can the times be consistent and stay in one timezone?

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    And it would probably be a good idea to offer utc/gmt timezone too. I only have a rough idea that those are somewhere between -3 and -11.. – 3ventic Feb 25 '14 at 23:48
  • Depends on Daylight Savings too. Right now Eastern is GMT -5 but in a couple of weeks it goes to GMT -4 – Machavity Feb 25 '14 at 23:57

It is 9am-8pm EST. I don't find it all that confusing in its current format and it's been that way for well over a year without prior complaint and it's also a fairly typical way of representing support hours simply without trying to GeoIP.

In any case, I'll bring it up with the team.

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  • As for "fairly typical" I don't think so, taking two random major companies as example: Philips showing "Monday - Saturday 9:00 AM - 9:00 PM EST" and Samsung showing for example "Mon - Sun : 9am - 6pm (EST)" (need to click "phone" link first) – Shadow Wizard Wearing Mask Feb 26 '14 at 9:21
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    I think that's a pretty weird format. I'd state it in the time zone your main office is in and also converted to UTC, for those of us who didn't memorize US timezone offsets. – CodesInChaos Feb 26 '14 at 10:10
  • Each of our translated sites has office hours and phone number for the appropriate office to connect to. Showing times in UTC is not likely to happen unless one of our offices falls in a location that primarily uses UTC. – Nick Larsen Feb 26 '14 at 13:07

We talked about it and decided it was a little confusing, so we changed it to 9 a.m. EST to 8 p.m. EST. It will go live after the next push.

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