I've taken a look at the related questions Handling when a user asks the same question N times instead of editing, User keeps asking essentially the same question but not exact duplicate, etc. This case seems slightly different.
A user has asked the same question twice with slightly different wording, but there is absolutely no extra information. The newer question clearly says:
Sorry for the duplicate question as I am not getting any reply.
How do we handle this case? The user seems fairly well-established (>500 rep). Do we just mark as dupe or is there a specific mod request? Do you see an opportunity to educate?
Here are the questions: