When updating to my phone showed two apps (the old app and the new app downloading. While still downloading I deleted the old version.

When the new version was done I got an error that it could not be installed. Unfortunately I no longer remember the message it gave.

Now when I attempt to re-download I get the iOS "Install"/"Cancel" dialog but when I click install nothing happens. No error, no install.

  • does indeed install as a separate, new app. Commented Oct 8, 2014 at 9:16
  • Cancel that; once installed it replaces the old app entirely. As in, the installing app disappears and the icon in the old location now loads for me. Perhaps you need to delete the app entirely, then reinstall? Commented Oct 8, 2014 at 9:18
  • 1
    @MartijnPieters, the app is gone from home screen. I can not longer access the older version - it is as if there is some ghost app sitting in the background that is preventing the new version from installing. I'm hoping I don't have to kill the phone and reinstall everything. Commented Oct 8, 2014 at 13:45

1 Answer 1


This is related to the iOS 8 bug with enterprise distribution. This caused a problem with the SE app which was raised in this meta question:

SE changed the bundle identifier of the distribution plist to append .ios8fix which is why the installation process downloads a new app. However, the bundle identifier of the actual bundle was not modified, which is why the original app is replaced.

If you delete this original app, there's no app to replace and the installation fails. Try rebooting the device, but this seems to be a bug in iOS 8.

  • Rebooting doesn't seem to work. Drat. Looks like I'm stuck with the web interface again for a while. Thank you. Commented Oct 12, 2014 at 2:25

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .