I want to ask question about problems in my Facebook account. On which Stack Exchange site should I ask?


Questions about using Facebook are on-topic for Web Applications SE:

Web Applications Stack Exchange is for expert and advanced users of web applications.

If your question generally covers …

  • Using Gmail, Facebook, Twitter, Google, or any other website which behaves like an application

Do study the site help center to see what is on and off-topic.

If you have a Facebook support issue, you'll need to contact Facebook directly. Web Applications SE can help you make sense of the features Facebook offers (e.g. how do I prevent my photos from being seen by anyone but my friends?), they cannot fix broken accounts.

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If you've got problems with your account then you need to be talking to Facebook support, not some Q&A site on the internet.

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  • Facebook support is horrible and their documentation is almost as bad. If you want to solve a Facebook problem 99% of the time you find the answer on a blog or forum, so why not a SE? – jerclarke Mar 4 '19 at 17:16

Well, my first idea was the http://superuser.com, which is a very friendly site with a surprisingly wide topic. But, as @AI.E. and @psubsee2003 explained in comments, the questions about web apps are explicitly offtopic there. Thus, only web-apps remains.

The main problem of the FB questions, which can lead to similar offtopic decision, is probably their tendency to have a below-average quality.

Thus, anywhere you ask, make a high quality question:

  • Formulate well, in clear sentences
  • Give an interesting title, in a clear question: don't forget, answerers see 50 questions in a column and it is up to them, where they click
  • Use screenshots to make your problem clear, but don't make too big and too many (extend the imgur link with an "m" to shrink your inserted pictures).

If your question relates to the facebook graph API, or to any facebook programming, the SO will also help.

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    Facebook is in no way on-topic at Super User. – ale Aug 21 '16 at 17:47
  • @AlE. Well, it is highly unfortunate. Although I can understand their vision behind that, I think it would be better if they would target the facebook questions due to their LQ tendency, instead narrowing their topicality. Anyways, tricky facebook questions are clearly about power users. – peterh - Reinstate Monica Aug 21 '16 at 17:51
  • It is clearly mentioned in the help center that websites and web services are explicitly off-topic on Super User (and Facebook is one of the examples provided) – psubsee2003 Aug 21 '16 at 17:52
  • Now it is essentially the same as the accepted answer. – Shadow Keeps Social Distance Aug 21 '16 at 18:00
  • @ShadowWizard The essence is now the advices, how to make it HQ, which is probably needed in most FB questions. Although I am thinking on to delete the answer, because it is now too far from the original topic of the question (although the advices are maybe useful). – peterh - Reinstate Monica Aug 21 '16 at 18:02
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    I don't see how this is really that helpful. The advice given is good for any of the Stack Exchange sites, regardless of topic. The question was not asking how to ask a good question. I don't think that this answer adds anything useful. – ale Aug 21 '16 at 18:11
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    What @AlE. said. This answer is not bad, but also not good since it doesn't add anything. – Shadow Keeps Social Distance Aug 21 '16 at 18:12

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