I want to ask question about problems in my Facebook account. On which Stack Exchange site should I ask?

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    Pretty broad. If you have questions about using Facebook you could head over to Web Apps. Sounds more like you need Facebook Support though.
    – animuson StaffMod
    Nov 15, 2014 at 15:46
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    I have the exact same question, currently about understanding why Facebook censor my blog related to math popularization (about everyday bias related to that, and fitting none of the "out of our standards" topics), and what can/should I do about that. In the past, I often had questions about stuck situations, like how to signal a phishing post that manage to undisplay signaling button. "contacting Facebook" is near-impossible, while expert community has some technical knowledge of how to. → We do need a place for that, and it's technical based. Sep 13, 2020 at 10:33
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    ( Beside, Facebook is no longer "just a product": it happens to be a part of the web where it's often impossible not to be (when you need to reach a large bunch of peoples that are already around)). Sep 13, 2020 at 10:33
  • @FabriceNEYRET Are you still interested in questions about Facebook?
    – Rubén
    Jan 31, 2023 at 2:23
  • @Rubén : not at this very moment but it can happen again; why ? Feb 1, 2023 at 6:46
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    @FabriceNEYRET [facebook] is the 3rd popular tag in Web Applications . We need some help voting and answering those questions.
    – Rubén
    Feb 1, 2023 at 6:50

3 Answers 3


Questions about using Facebook are on-topic for Web Applications SE:

Web Applications Stack Exchange is for expert and advanced users of web applications.

If your question generally covers …

  • Using Gmail, Facebook, Twitter, Google, or any other website which behaves like an application

Do study the site help center to see what is on and off-topic.

If you have a Facebook support issue, you'll need to contact Facebook directly. Web Applications SE can help you make sense of the features Facebook offers (e.g. how do I prevent my photos from being seen by anyone but my friends?), they cannot fix broken accounts.


If you've got problems with your account then you need to be talking to Facebook support, not some Q&A site on the internet.

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    Facebook support is horrible and their documentation is almost as bad. If you want to solve a Facebook problem 99% of the time you find the answer on a blog or forum, so why not a SE?
    – jerclarke
    Mar 4, 2019 at 17:16
  • @jerclarke Most requests for help with Facebook account issues can't get a definitive answer from the community as it's defined in SO/SE. Instead of being posted as a SO/SE question, people looking for help with these issues might use the chat, but first, they should find an expert willing to participate. Web Applications chat very rarely has active users. Despite that, it's not an option for brand-new users. Ref. On which Stack Exchange site can I ask customer service questions about product X or company Y?
    – user1359324
    May 6, 2023 at 11:30

I have noticed that several questions asked here about Facebook have marked as duplicate of this question and that the previous answers might have not addressed completely the concerns.

First, regarding the problems with a Facebook account, this is way too broad. As suggested in both previous answers, in general terms, users should contact Facebook support. Start looking at https://www.facebook.com/help/.


Other questions:

  • Questions about using the Facebook's web app as end-user might be on-topic in Web Applications. The exceptions are questions about interactions between users (or the lack of interaction) , troubleshooting like questions, specialized advertising / commercial (how to sell more / how to manage budget), questions asking about internal policies, technologies or any stuff that only Facebook employees can answer. [facebook] info 3,223 questions.

  • Questions about using Facebook's apps for Android might be on topic in Android Enthusiasts. [facebook] info 281 questions.

  • Questions about Facebook's apps related to Apple devices like device privacy and app permissions, might be asked in Ask Different. [facebook] info 237 questions

  • Questions about integrating Facebook using their API's as programmer might be on topic in Stack Overflow but also might be on topic in other sites depenting on the system to be integreated. SO [facebook] info 85,745 questions.

The following searches might help to explore posts across all the Stack Exchange Network having [facebook]:

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