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Moderators have easy access to all posts from a user that have been flagged (and how those flags were resolved), and we can see all comments from a user (including deleted ones). This feature request is to give us some insight into (helpful) flags against a user's comments.

If a user has a pattern of problematic posts we'll see that, but I've seen users who leave many rude or non-constructive comments. These get flagged, the moderator who sees the flag cleans them up, and life goes on. It can take a while for the pattern to emerge because each moderator sees only part of the problem -- and has to rely on his memory. Meanwhile, the user continues the activity and it can become more entrenched. It would be better to be able to spot that early so we can talk with the user about it -- a stitch in time and all that.

I would like be able to see that a user's comments had N offensive flags, M not-constructive flags, and so on for the other flag reasons. I can think of two places where this could be put in the interface:

  1. On the flags page, add a summary with the counts by flag type. Again, we only care about flags that were marked helpful. If a user also receives spurious flags, well that's not his fault so shrug. (As pointed out in a comment, we'd also need some indication of timing -- are these recent flags or old?)

  2. On the "all comments" page, add information about flags to each comment. This should be on the page itself, not behind "expander" widgets, so we can search the page easily. Even better, just as we can filter for deleted and undeleted, add filters for flag types.

Option 1 gives us summary information only. Option 2 gives us the details of which comments they were. I don't know which would be easier to implement. Either's fine with me.

We know that the information about the flag exists in the system, because (a) it shows up on the flagging user's "helpful flags" page and (b) it's in the timeline. This is a request to expose that information in a way that allows moderators to more-easily notice users with a pattern of problematic comments.

Just giving us a total number of flagged comments doesn't address the need, because obsolete flags are usually not a sign of trouble. Often, in fact, they're the sign of a helpful user -- the user commented with a question or suggestion, the post actually got fixed, and now the comment no longer applies.

Related, narrower request.

  • I like this idea behind this, but I am curious about how possible it is design-wise. Since comments are second hand citizens, when deleted I assume they are fully removed without a trace. That is troublesome because without knowing about the removal, it can be hard to get numbers on it. If the numbers were collected in a different table, that would require a modification to the database. Perhaps they don't completely destroy deleted comments, in which case this should be pretty easy to implement. – Travis J Nov 17 '14 at 10:24
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    @TravisJ Comments are soft-deleted, moderators can already see deleted comments. – Mad Scientist Nov 17 '14 at 10:48
  • For (1) do you mean the text of the comments would not be present? It would be nice to just put the deleted comment and flag on that same page. Without timeline/etc it's hard to make meaningful sense of that - let's say a user had 10 offensive comments, got mod messaged, and then never got flagged again - that information would be lost. – enderland Nov 17 '14 at 13:22
  • @enderland that's a good point; we need some indication of when, which I hadn't considered. (An earlier draft of this asked for recent flags, but I dropped that along the way and didn't properly clean up after it.) – Monica Cellio Nov 17 '14 at 13:58
  • @MadScientist - Okay, thanks for the clarification. – Travis J Nov 17 '14 at 20:14
  • Slightly-refined version of this proposal: meta.stackexchange.com/a/268664/162102 – Monica Cellio Oct 30 '15 at 2:08
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As of this morning, moderators will now be able to view comments by a specific user that have been flagged. This is available in the moderator tools on the comments overview, on a new tab called "Flagged".

You will notice that we've also included some additional details like the type of comment flag (too chatty, not-constructive), who flagged the comment, and the outcome. Each comment has an indicator next to it that will show if a flag is active or not. An active flag will be shown in red, and a processed flag will be shown in gray.

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Thanks to Konamiman for getting this implemented.

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    (Checks most-recent problem commenter's page.) Thanks, very helpful! – Monica Cellio Jun 29 '16 at 13:00
  • That's great, thank you! Are there any plans to allow filtering by flag type? Specifically, the "offensive" ones? Many comments were flagged as simply "obsolete" or "too chatty" and it would be even greater if we could home in on the problematic ones. – terdon Jun 29 '16 at 13:24
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    @terdon It's on the back-burner for now, but I've got it on a list of things to still be done. – Taryn Jun 29 '16 at 13:26
  • Back burner is fine, this is far from urgent. Thanks! – terdon Jun 29 '16 at 13:27
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    This effectively solves meta.stackexchange.com/q/37345/166155 – Double AA Jun 29 '16 at 16:21
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    Not fully @DoubleAA because mods would like to see the info when presented with the comment flag. Something like that will probably come later. – Taryn Jun 29 '16 at 16:22
  • @bluefeet It's now guaranteed just a few clicks away. You used to have to check the flag histories of likely suspects, and even that wasn't a guaranteed success. – Double AA Jun 29 '16 at 16:27
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    Minor thing, but the pagination on the page is broken; it seems to calculate the number of pages to show based on the all count, rather than the flagged count (and therefore always ends up showing numerous additional empty pages). – Matt Jun 29 '16 at 20:25
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    @Matt I reported that to the dev this morning, I'm sure he'll fix it. – Taryn Jun 29 '16 at 20:25

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