I have a question on Microsoft Partner Network benefits but I can't find an obvious site to ask the question without probably getting down-votes. Should I just pick a site and hope for the best?
My question is,
My company is a member of the Microsoft Partner Network (MPN) and I would like to submit a Windows Azure technical support ticket using these benefits, something we've never done before. When trying to submit a technical support ticket through Azure's support system, via a Program Benefits Support link that's specifically meant for MPN members, it leads me to a dead end by asking for an Account ID and Contract ID which I don't know.
I have tried to contact both the MPN support and Azure billing support channels to understand how to proceed past this, but both support channels are referring me to the other support channel. I am stuck in an endless support feedback loop
Where or how can I obtain the Account ID and Contract ID?
I am questioning whether any SE sites can help me with this question, not trying to decide for MPN whether they should or shouldn't be using SE as their support system.