I've seen the word 'superping' be used across SE meta sites.

What does it mean? Is it just a synonym of the word 'ping' (ie. using @ followed by a user's name to give them a notification in their inbox).

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Superpings are a chatroom feature only available to diamond moderators, where they can reach a user irrespective of past interaction.

Compare that to a normal ping, where you can @name someone in comments or in a chatroom only if they have been active on a post or in that chatroom.

Superpings have a specific format: @@<chat-id> or @@<site-userid>@<sitename>.stackexchange.com (the latter includes creating a chat account for the user if there isn't one yet); the message is then added to the user inbox with a link to the chatroom.

The chatroom UI for this is quite helpful in that moderators are given just-in-time help when you type @@, and it supports searching for users by username and by site profile link. (Note that searching for users by username is not supported if the user does not have a chat profile.)

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  • Does this allow moderators to invite new users to chat even though they don't have the required reputation to join it normally? – Lilienthal Sep 1 '15 at 13:55
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    @Lilienthal: yes. Moderators can grant access to users < 5 rep to join chat, and superpings work for such users. – Martijn Pieters Sep 1 '15 at 14:03
  • Does this allow moderators to invite users to rooms they would normally be excluded from (moderator only rooms)? – anonymous2 Feb 1 '17 at 23:42
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    @anonymous2: rooms can be set to 'private', and moderators can set who has access for any such rooms. This is independent of the superping. – Martijn Pieters Feb 2 '17 at 7:29
  • I thought this explicitly gave low-rep users write access but that's not the case. Only room owners can manually add people as explained here. Low-rep users can see the chat ping notification but can't respond. – Lilienthal Jul 27 '17 at 8:51
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    a screenshot would be nice – Ooker Dec 19 '18 at 15:32

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