Sometimes an unregistered user lost their cookies and register with same email, then we get flags like... I can't comment to my posts!!!

In this case, what should I do as moderator?

However, those methods may take a while. How do I handle if they want to add comment to their posts while merging? I got them to post it as an answer and I converted it to comment, but repeating this makes them blocked from posting.

1 Answer 1


Encourage them to request account merging via the contact link (and leave a helpful comment explaining that they may have ended up with multiple accounts).

Because of a number of risks and quirks in account merging tools, handling these cases is beyond the scope of the moderation team. Since merges, however, deal with personally-identifying information, they need to be requested by the user rather than the moderator.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .