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I can't update/save my profile because of this error message:

"Oops! There was a problem updating your profile: Invalid image type".

I receive this error message although my profile picture is visible. During sign up, I've used an email address that has a gravatar image assigned to it.

  • 3
    Hmm. Yep, reproduced with your profile. It's way late here, though, so I'll take a closer look at what may be causing this on Monday. – Adam Lear Jan 9 '16 at 5:27
  • And if you try to re-upload the avatar directly via "Upload a new picture"? – Shadow The Princess Wizard Jan 9 '16 at 7:38
  • @ShadowWizard Shouldn't be necessary. I appreciate the effort to try and debug/narrow down the issue/find a workaround, but a bug is a bug. – Adam Lear Jan 9 '16 at 8:07
  • @Adam of course, just trying to help the OP get his profile updated before Monday. (It wasn't meant as a fix for the bug.) – Shadow The Princess Wizard Jan 9 '16 at 8:09
  • I appreciate your quick replies! No hurries though, enjoy your weekend! – Jan Rothen Jan 9 '16 at 9:17
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    @JanRothen So, good news/bad news. Bad news: it took me forever to look into this. Good news: looks like whatever the problem was got fixed in the meantime. Can you confirm? Thanks! – Adam Lear Feb 16 '16 at 16:15
  • @Adam I thought you fixed it, when I was able to save my profile after a few days of frantically hitting the save button. So yes, the issue has been resolved, magically as it looks like ;-). Thx! – Jan Rothen Feb 17 '16 at 21:36
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    @JanRothen Awesome, then I'll take credit for doing nothing. :) – Adam Lear Feb 17 '16 at 21:36
  • @Adam and now it's back. Any chance to look into it again? – Shadow The Princess Wizard Jan 5 '17 at 9:37
2

I had the same problem today. I just created my profile today and dragged an image and saved it with no issues. I went back and updated my profile and received the same error as above. I just uploaded a new image by dragging the same one, then voila it worked.

2

I had similar problem today. I created profile earlier and added an image. Later when trying to update profile, got same error. After reading 34blast's answer, I tried something even lazier and it worked for me:

  • choose Change Picture
  • select Uploaded Picture
  • Save Profile

"Your profile has been saved successfully"

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