When one is in receipt of a seemingly well intentioned correspondence from a moderator regarding a user's actions which utilises the customisation of a template response well, and seems to have the site's best intentions at heart, but which, seemingly unintentionally, misrepresents key facts of the user's actions, does anyone have any particular suggestions as to how to best advise the moderator on their actions without treading on any toes? Below is the response I would be interested in guidance on, as well as the user's reply (I have redacted the moderator and user's name to protect their identities):
"MODERATOR PRIVATE MESSAGE your message has been sent
sent 1 hour ago to
I'm writing in reference to your [Redacted] account:
[Redacted URL of offending post to protect identities]
We've observed some rudeness and provocative behavior in your latest activity. We get it; anyone who's ever tried to engage with others online has probably been tempted to lash out at someone else. Remember that we require all participants to be professional and civil when using these sites. If you think another user has wronged you in some way, please do not respond in kind or make passive-aggressive comments or posts. Simply flag objectionable content for moderator attention and move on.
You said that you don't intend to stop your disruptive behavior. That's not ok. We have temporarily suspended your account; you may return after 7 days.
Regards, [Redacted] [Redacted] moderator"
sent 47 mins ago to moderators Not a problem, [Redacted].
I understand that in many cases jokes are not taken well when it appears, rightly or wrongly, that people on the forum feel targeted by those jokes. It is, of course, important to maintain a positive, professional office-like environment here, where people are shielded from what may have been perceived as rudeness, regardless of the positive and altruistic intent of the maker of these remarks.
On the other hand, on forums as well as offices, provocative actions often lead to more dynamic and creative environments and I would urge you to take a proactive role in facilitating and nurturing these. I'm sure we all know the infamous burning platform speech made by a Blackberry executive during a particularly stagnant time for the company. I wouldn't want elements of Stack Exchange to find themselves in that position due to management's inability to react and accommodate change.
Kindest Regards, Mr/Mrs/Ms [redacted] BA MA"
Having read through the question at issue (now deleted) several times, I have come to the inescapable conclusion that while the user's post was surely an ill-conceived joke, that it did not constitute any sort of direct rudeness, was generally civil in tone, and did not appear to be lashing out at any other users, but rather made a well-intentioned but unprofessional and out-of-place joke about the forum itself, which may have confused other Meta users, and hence should have been removed. I was also unable to find evidence of the user suggesting any continuation of the behaviour, and the only reference I could find to it was an incident in which the moderator suggested they thought the user might be trolling, and the user replied they were attempting to tell people the truth and they would continue to tell the truth on the forum, which to my mind doesn't seem to amount to the same thing.
How to diplomatically let the moderator know that the response could have been better judged, without causing undue upset?