I was thinking of possibly posting it in Arqade, since that covers computer gaming questions. The phone number listed in PC Magazine (for the last year or so) is 800-898-7159, but for the last several months has responded to calls as "no longer in service". The magazine is still being published; magazine racks I visit are carrying this month's edition of the magazine.
Remember, while there are a lot of SE sites, not every topic in the world should be asked here. And even of those topics which we do have sites in (such as Arquade for gaming) there are still vast numbers of questions that would be off topic.
As gnat commented, we cannot be customer support for companies.
If contact info provided doesn't work, you can always do further research via Google - looking at company records online is always good.