Let's say a company did something, and I want to know why, where do I ask it? For example, I was going to ask this on Super User but I realized it was out of place:

Windows 10 was said to be free, but now they've taken into account that that's not true; as past July 29 2016 it will no longer be that way.

So why did Microsoft do this? How would it help filling their wallets? What was there goal in giving us a free year?

I mean, was their goal to get their OS popular and more famous with the statistics as "The Most Used OS"? Or did they just be kind or something?


Ask Microsoft.

Stack Exchange works really well for technical support, but our third-party support of these products and services does not extend to providing customer support for these companies. Generally speaking, questions involving

  • feature requests
  • bug reports
  • strategic and future-direction discussions
  • business inquiries

and other customer support issues should be handled by the companies who are able to answer those types of questions directly. The best our users can hope to offer is random anecdotes and hearsay, so that's why these questions don't generally fit our Q&A model — they will usually be closed as 'off topic' by just about every community.


I fear that this is not a good question for any site in the Stack Exchange network. Answers to these kind of questions tend to be really opinionated, and maybe the only definitive answer can be given by C-level Microsoft officers, not by the Stack Exchange community. If you know how to contact them, ask them directly.

For reference, here is the close reason which is often used for these kind of questions (emphasis mine):

primarily opinion-based

Many good questions generate some degree of opinion based on expert experience, but answers to this question will tend to be almost entirely based on opinions, rather than facts, references, or specific expertise.

  • I asked what they THINK there goal was, they should list the possibilities, or simply state facts and conclude something. – Ali Bdeir Jul 20 '16 at 14:14
  • 1
    @AbAppletic Think == Opinion based – DavidPostill Jul 20 '16 at 16:48
  • You'll get loads of speculation and conjecture over on quora.com (which is ok and often fun). It's not in line with SE's goals though – Pekka Jul 20 '16 at 22:46

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