2

This question already has an answer here:

Half of the picture on user flair

I have the following issue for a long time now. Before I was thinking that this issue has something to do with a number of reputation points user has, but then the reputation started growing and the situation didn't change.

Any suggestions on what could be an issue for such behaviour?

UPDATE 1:

Re-uploaded the image and waiting for the User Flair to update the image.

UPDATE 2:

After multiple re-uploading attempts I now have the full picture displaying in my user flair.

Full profile picture is displayed correctly

Is it possible to mention somewhere down the process of uploading the profile picture that it should be 128x128px in .png format? I know that the Imgur should support most of the common image formats, but as the practice shows it doesn't do it quite well.

You can disagree, but I think doing this would decrease the number of similar to mine cases.

marked as duplicate by ShaWiz, rene, Nathan Tuggy, Glorfindel, nicael Aug 21 '16 at 12:13

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • Did you try to save the picture under a different format (png instead of jpg) and upload it again? – Laurent Duval Aug 21 '16 at 9:32
  • I think re-uploading of your profile picture should trigger regeneration of the flair. I suspect a hick-up between SE and imgur or Gravatar (based on which option you used) to be the root cause of this. – rene Aug 21 '16 at 9:42
  • 1
    No bug. Sometimes imgur fails to generate certain thumbnail versions when image is uploaded, it just happens. The fix is to re-upload the image. /cc @rene (see animuson comment in the duck dupe for official stamp.) – ShaWiz Aug 21 '16 at 9:51
  • @ShadowWizard re-uploaded the image multiple times both in .jpg and .png formats - issue remained the same – alljamin Aug 21 '16 at 10:13
  • @alljamin flair is heavily cached for over 24 hours. After re-uploading you have to wait 24-36 hours until the flair will use it as well. That said, in this case I believe you can ask a CM to hard-reset your flair, feel free to drop by in the Tavern chat room and ask for this. (currently Jon Ericson and Shog9 are pingable in there.) – ShaWiz Aug 21 '16 at 10:15
  • @ShadowWizard can I keep the question open until the issue remains? – alljamin Aug 21 '16 at 10:18
  • No point "leaving it open", it's the same issue, and it won't be globally fixed as it's something on imgur side, and they're way too big to care. – ShaWiz Aug 21 '16 at 10:19
  • What is the size of the profile image you upload? If it is large, can you resize it before you upload? And you're not using gavatar, right? – rene Aug 21 '16 at 10:33
  • @rene you're right I don't use gravatar. Profile picture is uploaded in 128x128px dimensions. – alljamin Aug 21 '16 at 11:00
  • @alljamin Ok, I expect to resolve it self in 24 hours then. I don't think the flair batch script runs more frequent then that. – rene Aug 21 '16 at 11:03

Browse other questions tagged .