3

When I tried to upload my screenshot image, I got a error message saying "Sorry, we are not able to upload that image'. I tried image from device.

What would be reason for this error message?

Is it problem with the App or with the image format? I hope the default screenshot image format would be JPEG that should be supported by SE app.

Device: I'm using my new Redmi 4 handset with Android 6.0.1 OS installed.

  • 3
    Probably too big, imgur can accept only up to 2MB image from SE. – Shadow The Curly Braced Wizard Jun 24 '17 at 13:25
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    @ShadowWizard probably Screenshots will be in ~KBs – Optimus Prime Jun 24 '17 at 14:15
  • @SagarV good point. Sathiya can you check the screenshot details and tell us here? – Shadow The Curly Braced Wizard Jun 24 '17 at 14:55
  • It works for me ... Though it is taking a lot more time than it used to after the recent updates... – Aditya Jun 24 '17 at 15:55
  • @ShadowWizard its 186kb, PNG format, 720×1280 px. Is any thing more needed?? – Sathiya Kumar Jun 25 '17 at 5:50
  • @ADITYA im using the updated app and it's not working. – Sathiya Kumar Jun 25 '17 at 5:51
  • 1
    Sorry, no idea then. Please add to the question what device you have, so if anyone from the team will ever take a look (which I highly doubt) they can at least have a starting point to reproduce. – Shadow The Curly Braced Wizard Jun 25 '17 at 6:52
  • @ShadowWizard sure. Thanks for ur replies. Will add the device details in my question now. – Sathiya Kumar Jun 25 '17 at 6:59

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