Using the native Safari browser with no content blockers or user scripts, the bottom of the screen tap targets are generally messed up in landscape mode on the iPad Pro 10.5 running iOS 11.

  • Help, FAQ, legal, privacy policy and mobile links are all not tappable.
  • Tapping in the chat window next to your icon does not bring up a keyboard.
  • Dragging up from the chat window text entry section does scroll content so the touch events are getting registered, just that tap to enter text is getting swallowed up somehow.
  • If you tap slightly above the text entry field - the keyboard engages correctly if you do not have a smart keyboard active.
  • If you tap slightly above the text entry files - the keyboard engages improperly if you have a smart keyboard attached. Improper means the text entry cursor is flashing above the text entry field - approximately where you need to tap in the first place to bring up the keyboard (and not where you should tap, but where it's active).
  • Typing is correct without smart keyboard - typing is incorrectly overlaid when you have a smart keyboard.

I can upload a video if this isn't easily reproduced by the development team on shipping iOS 11.

Enter image description here

It's not broken on the same build of iOS 11 on the iPhone 7. It's only broken in landscape mode, not in portrait orientation.

Mobile Safari on iOS 11.0 (15A372) through iOS 11.1 is affected. Chrome and FireFox browsers on iPad Pro 10.5 (size of iPad Pro - not the iOS version) are also affected.

closed as off-topic by Robert Longson, Ward, Rory Alsop, Sonic the Inclusive Werehog, Nathaniel Sep 10 at 16:03

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "The problem described here can no longer be reproduced. Changes to the system or to the circumstances affecting the asker have rendered it obsolete. If you encounter a similar problem, please post a new question." – Robert Longson, Ward, Rory Alsop, Sonic the Inclusive Werehog, Nathaniel
If this question can be reworded to fit the rules in the help center, please edit the question.

  • I assume this is a report for the mobile web UI, not the app? If so, is this in Safari or another browser? – Adam Lear Sep 22 '17 at 6:40
  • Full site ui running on mobile safari - you can see the image attached. Video is only needed to show the typed text being rendered up over the yellow hilighted area. Should be easy for someone to reproduce all the links bottom right that are broken and untappable. – bmike Sep 22 '17 at 10:25
  • 1
    @AdamLear same for Chrome & Firefox. I have iPad Pro 10.5” and can confirm almost completely unusability of chat in full web mode. Looks like there is something Y shift: you need to tap any UI item slightly above to interact with it. – alexolut Sep 23 '17 at 20:54
  • Thanks for the confirmation @alexolut - could it be as simple as hard coded screen sizes and the smaller bezel / larger size of the 10.5 is causing the offset? – bmike Sep 23 '17 at 21:02
  • 1
    @bmike I don’t know. It worked well before updating to iOS 11. After reading your post I can use it in portrait mode at least. – alexolut Sep 23 '17 at 21:25

I don’t know on which side the fix was made, but now I noticed that the problem is gone. Currently I’m using same iPad Pro 10.5” with iOS 11.4.

Tested on Safari and Chrome.

Not the answer you're looking for? Browse other questions tagged .