82

In the site analytics, privileged users can monitor some things like the total traffic on the site. However, it seems to be broken at the moment, all figures are almost zero. This is how it looks for Meta Stack Exchange (other sites show similar pictures):

enter image description here

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  • 15
    It is not all 0, for example on 2018-04-07 there were 41 page views, 35 visits and 1 new visit ... maybe MSE got the traffic stats of Health.se?
    – rene
    Apr 11 '18 at 15:44
  • 4
    @rene this is just sick! Apr 11 '18 at 19:22
  • 7
    The same is on Ukrainian Language — since the 7th of April new visits are zero, while visits and page views are very small.
    – Sasha
    Apr 12 '18 at 14:10
  • 3
    Same at Geographic Information Systems.
    – PolyGeo
    Apr 13 '18 at 0:10
  • 2
    is this effecting Area51 stats too?
    – Nog Shine
    Apr 14 '18 at 6:57
  • 4
    @NogShine yes it is! On Ukrainian Language it went from 1250 a couple of days ago to 300 today!!! And I don't see admins reacting in any way!
    – P. Vowk
    Apr 14 '18 at 8:52
  • 2
    @P.Vovk Yes, looks like it. I reported a bug for that separately.
    – Nog Shine
    Apr 14 '18 at 9:27
  • 19
    We're investigating, we've had a number of large changes to our Google Analytics infrastructure, looks like we missed some bits...
    – Dean Ward
    Apr 16 '18 at 17:11
  • 1
    Aviation got the weirdest graph: all 0ed out except for the week 6-12.04.
    – Federico
    Apr 17 '18 at 12:45
  • 3
    @Federico, it's not only Aviation; it seems to occur on all sites. At least Ukrainian language showed a graph exactly like in the bug-report few days ago (i.e. everything fine before 2018-04-06, low numbers after 2018-04-07), but now it shows a graph similar to what you said about Aviation (i.e. zeros before 2018-04-05, valid values for 2018-04-06..2018-04-11, very low values after 2018-04-12). Should we update the bug-report with a new graph?
    – Sasha
    Apr 19 '18 at 12:27
  • 1
    Related report on PPCG
    – Shog9
    Apr 25 '18 at 18:15
  • 4
    This is quite clearly a network-wide issue.
    – Raphael
    Apr 29 '18 at 15:33
  • 1
    @DeanWard any update?
    – Pandya
    Jul 2 '18 at 6:03
  • 2
    @DeanWard E.g Area51 pages still didn't count visits per day.
    – Pandya
    Jul 2 '18 at 10:44
  • 2
    @Pandya all area51 pages now show the correct visits
    – Dean Ward
    Jul 2 '18 at 13:50
11

Apologies for the slow response here in completely resolving the issue. We made major changes to our Google Analytics infrastructure a few months back and completely missed that the same GA properties were used to drive the metrics behind Area51 stats and overall site analytics.

When we finally made the cut over to our new GA properties it coincided with the final couple of sprints before launching Teams so my time (and DAG's time) was completely tied up elsewhere.

But, enough excuses; Area51 and the main sites all reflect reality. So I'm marking this as .

Thanks for the heads up

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  • 1
    The homepages of beta sites still don't show the visits per day stats.
    – gdrt
    Jul 2 '18 at 15:14
  • 1
    That's a separate issue, I think that temporary change can be undone.
    – Glorfindel Mod
    Jul 2 '18 at 15:38
  • @Glorfindel, opened a new ticket.
    – gdrt
    Jul 2 '18 at 20:24
  • There is a bug reported related to this same issue.
    – Arulkumar
    Jul 10 '18 at 12:21
30
+50

This is from one of our Developers:

We're investigating, we've had a number of large changes to our Google Analytics infrastructure, looks like we missed some bits...

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  • So, is this the reason for the mismatch of stats on Area51, Stack Exchange site also?
    – Nog Shine
    Apr 20 '18 at 14:18
  • 1
    @NogShine Yes.. Apr 20 '18 at 14:19
  • 1
    So should I close the related question as duplicate or should I wait till this gets a status-completed ?
    – Nog Shine
    Apr 20 '18 at 14:21
  • 4
    @NogShine It's best to close duplicates so not to split the status / updates / conversation. Apr 20 '18 at 14:23
  • It wasn't clear that this question was about Area 51 too. Edited it. Apr 20 '18 at 18:53
  • 14
    Seeing as it seems to be taking a little while to get this sorted, could I suggest temporarily changing the site stats widgets to point to 'last known good' data? It doesn't look very good to potential new users when beta sites proclaim '2 visitors/day' on their front page....
    – topo morto
    Apr 21 '18 at 6:55
  • 1
    @Robert Just curious, don't you check how things work after making "large changes to infrastructure"? Sounds basic to me. Just saying, since it could save those 10 days it took you (the team, not you personally) to spot this bug report and start investigating, and all it takes to spot the bug is visiting one of the sites analytics page. Apr 21 '18 at 19:36
  • 1
    @ShadowWizard A51 is pretty much ignored most of the time. Also, I'm starting to get the sense that, due to the large active user base, there's an assumption that these things will be caught by the community sooner or later.
    – ItamarG3
    Apr 22 '18 at 8:56
  • 6
    @ItamarG3 not talking about A51, well aware it's "ignored", as you said... this bug affects all sites. Robert happens to be the "boss" of Area 51 hence I guess many see him as linked only to that site, but he's also an ordinary CM, who sometimes post "general" replies, not related only to Area 51. :-) Apr 22 '18 at 9:09
  • 4
    I agree with @topomorto: people may think that is not useful at all to ask a question on a site with 3 visitors/day.
    – Charo
    Apr 24 '18 at 7:46
  • Is it time for a ~3 week update on this bug?
    – hazzey
    May 10 '18 at 20:33
  • 4
    @hazzey I just checked this morning and it’s in progress; high on whatever fast-track queue that gets this done sooner rather than later May 10 '18 at 21:48
  • 3
    I notice the visitors / day section is gone from some of the pages, which seems like a good temporary solution - thanks.
    – topo morto
    May 17 '18 at 18:50
  • 1
    @RobertCartaino exactly one month later, any update? I understand Area 51 is very low in the development team priority list, and accept it, but still hope they can fix something like that. Jun 10 '18 at 19:18
  • 1
    @RobertCartaino well... the best of luck getting this fixed. :-) Jun 10 '18 at 19:38
13

This is also affecting the Traffic Sources panel, which (on Physics, at least) isn't displaying any data at all:

enter image description here

For comparison, this is what the traffic looks like on the history page:

enter image description here

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  • 3
    On Mi Yodeya, page views were previously normal until the drop in early April, and are now showing near-zero. We, too, have the brief spike you have here, but only for the one stat. See screen shots in this duplicate. Apr 22 '18 at 2:44
  • 3
    Same graph for Ask Ubuntu, a flat zero line outside the range from 5th to 12th April. In between there are numbers in the range of roughly 200k-900k. May 2 '18 at 11:22
  • 2
    On RPG.SE, traffic is doing the same thing. May 10 '18 at 18:57
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  • The visits/day seems to be realistic here, for example 340 visits/day for quantum computing.
  • It seems to be the Area 51 pages that are reporting near 0 visits, for example here.
  • Google Analytics seems to be reporting realistic numbers, Area 51 is just not getting them (but stackexchange.com/sites) is. Should not take long to fix.
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  • 4
    Reproduced. Analytics page stats are in sync with Stack Exchange stats. The problem is only on Area51 now.
    – Nog Shine
    May 31 '18 at 2:35

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