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One of the key factors of our success is effective communication. I am glad to introduce a chat room “The Terminal”. It’s a place for international site users and anyone else who is passionate about our communities. In creating the chat room I would like to improve:

  1. Communication between communities. I think we need to create a place where international communities can discuss their day-to-day issues and getting to know each other in a fast and informal way.

  2. Understanding what you need. The best way to understand what a community needs is to listen to its users. It seems to me I’m missing something that is happening on international metas. If you think that, I as an employee need to take a look at something on your meta, please tell me about it in the chat room.

  3. On time assistance. I feel bad that international community users cannot talk in chat to someone from the company when they need help with the site. Ping me in the chat room whenever you need any assistance.

Please, join the chat! Meet other international folks and tell me how can I help you!

The post on international metas

  • I would appreciate translations! Please help me share the link with all our international site users! – Nicolas Chabanovsky Oct 24 '18 at 10:35
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    International site users in this context refers only to users of spanish, portugese and russian SO, right? – mag Oct 24 '18 at 10:52
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    @Magisch Japanese too. (It has no Stack Overflow in its name unlike the other three, so can't be easily found.) – Shadow Oct 24 '18 at 11:29
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    @Magisch I think we can add Russian language to the international site list as well. – Nicolas Chabanovsky Oct 24 '18 at 12:31
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    I've translated to portuguese and posted in SOpt.meta (and did a suggested edit in your post, adding the link). One suggestion: tell what languages will be used in the chat room. After entering the room we can see it's english (and it seems to be the "obvious" choice), but anyway, that could be in the post, just to make it more "official" and avoid anyone trying to use another language by mistake. – hkotsubo Nov 7 '18 at 11:56
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    @hkotsubo Thank you a lot for translating it! I've pinned the rules directly in the chat room, including one about the language (answer: you can use any language). It seems that if we keep rules in the chat it's easy to find them. – Nicolas Chabanovsky Nov 13 '18 at 9:15
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Here's a Spanish version:

Un factor esencial de nuestro éxito es la comunicación efectiva. Me gusta presentar una sala nueva de chat que se llama "The Terminal" ("El Terminal"). El Terminal será un medio para usuarios internacionales y cualquier otra persona que tienen fervor para nuestras comunidades. Al creación de la sala de chat me gustaría mejorar:

  1. Comunicación entre comunidades. Creo que debemos crear un medio donde las comunidades internacionales puedan discutir sus problemas cotidianos y conocerse mutuamente en una manera rápida e informal.

  2. Comprender lo que necesitan Uds.. La mejor manera de comprender lo que necesita una comunidad es escuchar a sus usuarios. Me parece que pierdo algo que hace en las metas internacionales. Si creen eso, yo, como empleado, necesito ver algo en tu meta, por favor, dímelo en el chat.

  3. Ayuda puntual. Me siento mal de que los usuarios internacional de la comunidad no puedan hablar por chat con alguien de la compañía cuando necesitan ayuda con el sitio. Me hagan un ping en la sala de chat cuando necesita ayuda.

¡Por favor unan al chat! ¡Conozcan a otras personas internacionales y me den como puedo ayudarles!

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