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Is Area 51 login broken? I tried to sign up today and this happened:

Error message below

Unable to log in with your OpenID provider:

An unexpected error occurred while logging in. It's not you, it's us. This is our fault.
Detailed information about this error has automatically been recorded and we have been notified.

To clarify, this is happening as soon as I click either the sign up or the log in buttons.

I never get asked if I want to log in with OpenID (I don't; I don't even have an OpenID), nor do I have any other way of influencing the outcome.

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  • I have no problems logging in on all other sites (including this one), so I don't think that's it
    – Denis Nardin
    Commented Feb 10, 2019 at 20:18
  • Perhaps you're not logging in with OpenID on this site?
    – Robert Longson
    Commented Feb 10, 2019 at 20:18
  • @RobertLongson What am I supposed to do to log in on Area 51 then? Because I don't know how else to do it. This is literally the page I got shown when I click on "log in".
    – Denis Nardin
    Commented Feb 10, 2019 at 20:22
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    I think the error is misleading and something is broken in the sign-up flow. Due to it being sunday, it might take 6 to 8 hours before an SE employee can look into this. I don't think this degradation of services warrants to get the on-call out of their bed for.
    – rene Mod
    Commented Feb 10, 2019 at 20:26
  • @rene I didn't expect a prompt response. If they fix it sometime next week it's fine.
    – Denis Nardin
    Commented Feb 10, 2019 at 20:27
  • @DenisNardin Sorry about the delay... Is this still happening?
    – Adam Lear StaffMod
    Commented Feb 27, 2019 at 16:39
  • @AdamLear Yes, the problem is still there.
    – Denis Nardin
    Commented Feb 27, 2019 at 16:40
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    @DenisNardin Thanks for checking. I see the error in our logs, will look into it.
    – Adam Lear StaffMod
    Commented Feb 27, 2019 at 16:41
  • @DenisNardin I think I fixed it, but I don't have a handy way to make sure. Would you mind trying again and letting me know if the issue persists, please?
    – Adam Lear StaffMod
    Commented Feb 27, 2019 at 21:59
  • @AdamLear It threw the same error, but afterwards I was logged in.
    – Denis Nardin
    Commented Feb 27, 2019 at 21:59
  • @AdamLear Also, no logout button appears and trying to look at my inbox generates errors, so I assume I'm not really logged in
    – Denis Nardin
    Commented Feb 27, 2019 at 22:01
  • @DenisNardin Yeah, looks like I made a couple wrong assumptions there. Digging further. Thanks for your patience.
    – Adam Lear StaffMod
    Commented Feb 27, 2019 at 22:06
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    @AdamLear I cannot sign up still.
    – randomuser5215
    Commented Mar 10, 2019 at 10:10
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    @smileycreations15 Sorry about the delay. I finally had the time to get a local repro here and figure out a fix. It's currently in review and should go live some time early next week.
    – Adam Lear StaffMod
    Commented Apr 26, 2019 at 22:29
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    @smileycreations15 Area 51 does not get much attention and resources from Stack Exchange, it's been this way always. So I'll be really surprised if it really get fixed any time soon.
    – Shadow Wizard
    Commented Apr 28, 2019 at 7:02

1 Answer 1

Reset to default
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Apologies again for the delay. I believe I have the real fix out in production now. Please let me know if you're still running into issues signing up on Area 51.

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  • 1
    Still facing this issue now
    – A P
    Commented Oct 10, 2023 at 10:54
  • Login/signup is broken again
    – Danny Beckett
    Commented Mar 20 at 4:45
  • @This_is_NOT_a_forum that's the most minor edit I've ever seen, can you please explain what is wrong with blank space that you change it to the HTML entity? I'd roll it back if it would help, but please do not make such useless edits. Thanks.
    – Shadow Wizard
    Commented Mar 21 at 14:58

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