2

This question already has an answer here:

Continuing on from the great multiple watch shipment saga I also received 3 separate waybill numbers however additionally I was sent 2 SMS messages each wanting me to pay £17 import duty. Each SMS lists one of the waybill numbers I've been emailed.

I have just received my watch and the waybill number it has is the third one, i.e the one that has no invoice associated with it.

What should I do about the two £17 invoices? Seaching for them on DHL's system indicates they do exist and are against my name.

marked as duplicate by Sonic the Bracketed Hedgehog, ben is uǝq backwards, Pikachu the Parenthesis Wizard, Pierre.Vriens, Ward Feb 28 at 20:07

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • 5
    The answer to One watch, two watches, three watches.. If I get three will someone get none? says that "if DHL/Customs reach out to you about any payments, our vendor said you can tell Customs that 'all duties & taxes are being billed back to Stack's DHL account.'". – Sonic the Bracketed Hedgehog Feb 28 at 18:53
  • 1
    @SonictheWizardWerehog not a duplicate. This question is about invoices, does the OP have to pay for the other two or not? – Mari-Lou A Feb 28 at 18:55
  • 3
    @Mari-LouA I edited my comment to indicate where this is answered there. – Sonic the Bracketed Hedgehog Feb 28 at 18:56
  • This is about whether this specific issue has happened to anyone else. Clearly I can contact DHL but if everyone is being billed actual money with their no-watch waybills then perhaps Stack Exchange should contact DHL themselves and sort the billing situation out. – Robert Longson Feb 28 at 19:03
  • If you only received one watch, why would you pay for more than one? I don't see this as being different than being given an invoice for something you never got at all—and not paying for it. (On the other hand, if you did receive more than one watch, I would expect you would pay for each of them if so billed.) – Jason Bassford Feb 28 at 19:10
  • 1
    I received one watch but was billed for two other watches I did not receive. I don't want some invalid debt chasing me years later though. – Robert Longson Feb 28 at 21:32

Browse other questions tagged .