There's been a slew of low quality bug reports from the apps hitting Meta Stack Exchange, notably this recent one which is entirely lacking in context. Also see this extremely vague one. In comments, Rob mentioned,
If people are curious: The Stack Exchange Android APP has a "Bug Report / Feedback" button. I haven't used it but my understanding is that you hit the button, type something into the box, and it winds up here on Meta. We could take this report to mean that they don't like the application. While we can't expect the app to be updated we might consider the context when voting.
...the person probably thought that they were offering Feedback (in a style that is common on the Google Play Store). Neither of us has enough reputation to see deleted questions but there was one a couple of days ago where the OP explained that they didn't know that their comment in the App went straight to a post on this website for the public to view and comment/vote on; they thought it went straight to the developers. Piling on won't prevent the next person from doing the same thing. Something on one end or the other needs a modification; and the App isn't supported.
This behavior is also notably unusual - most automated "report a bug" systems send reports straight to engineers, not the public, and many bug report systems capture additional useful data such as stack traces, logs, and core dumps that may be helpful when troubleshooting. The default framework for error reporting in the app is simply useless, and putting them online for the community to vote on them just leaves a bad taste in users's mouths as their bug report is inevitably closed and downvoted into oblivion.
Let's stop this. Either in-app bug reporting should be removed from the apps, or reports sent using the feature should be sent directly to Stack Exchange engineers. Perhaps those reports will be ignored or treated as low-priority, but at least they won't go up onto a site where they will be languish out in public, waiting for the Roomba. It's embarrassing for the site, and for the users who many not have realized that they are posting their report out to the world. I'm reminded of the old saying from Stack Overflow - that if you put out a text box, someone, somewhere will paste their homework into it. Let's reduce the number of boxes out there, instead educating our users on how to use those remaining boxes.
If a user really wants to post an app-related bug report here on Meta.SE, they are (and should remain) free to do so, but they should have to navigate here to the actual site and be exposed to our practices and policies so that they can formulate it in a way suitable for this site.
- App Version: 42
- Device Manufacturer: Sirius Cybernetics Corporation
- Device Model: Marvin
- OS Version: 1952.3.11