Is there a formal grievance policy for reporting incidents where you believe an employee of Stack Exchange has been malicious towards a user of the network?
I'm looking for some official, ideally transparent way to express concerns regarding an employee that I've witnessed behaving in a way I believe is intending to cause personal and professional harm and distress towards at least one user of the network. I'm looking for transparency, as a way of receiving some personal protection against similar actions being taken against me.
Normally I would expect the process to involve contacting firstname.lastname@example.org, but in this case I believe there needs to be an escalation, or at least circumvention, because the employee I'm concerned about is in a position of influence and power over our normal community management team.
What can I do? And if there's no such process, how can I protect myself from also being targeted as a whistle blower?
I have received a private contact from another party within the company regarding my concerns, for the record. I do not plan on disclosing details further than that, but I felt that the level of user attention this received means I have an obligation to report back to the community the steps being taken to remedy my concerns.