Aaron Hall's account of his recent meeting with the CEO is interesting and informative for anyone who has followed the recent "events" (for want of a better word). However, this seems to have been a one-off impromptu meeting which came about due to Aaron contacting Prashanth. Is this unusual, or are there regular meetings between management and mods? If not, might it not be a good idea?
By "meetings" I primarily mean meeting irl, but I understand that can be tricky with a globally distributed volunteer workforce.
A bit of background: I have worked in a number of voluntary sector organisations in the UK, both as a volunteer and as a manager of volunteers. I have experienced both very bad management treatment of volunteers and very good management treatment of volunteers, and everything in between, but one thing that has been a constant is that there was at least some contact between the two, even if it was just an invitation to the office Christmas party.