Yesterday I received a strange mail from YouTube, related to their API, but not about programming. I contacted Google and they sent me to this link: https://developers.google.com/youtube/v3/support
How to Get Help
We support the YouTube Data API on Stack Overflow. Google engineers monitor and answer questions with the youtube-api, youtube-data-api, and youtube-v3-api tags.
That is the entire help page. They seem to believe that it's OK to use StackOverflow as a general support platform, no matter if the problem is programming related or not.
I heard that something like this has happened a few times in the past and could be relatively easily resolved by having someone from StackOverflow (the company) contact the other company and clearing this up. Can this please be done here as well?