What are the age requirements for using the Stack Exchange network and what should moderators do if they encounter an underage user?
As per our Terms of Service the minimum age to access our network anywhere is 13 years old. For residents of countries inside the European Union, the minimum age is 16 years old.
Please check this answer for further details on why that is so.
What does this mean for our Moderators?
If you find a user claiming to be under 16 escalate it to us through the "Contact Community Team" button and select the "underage user" template - this will flag the on-duty CM for action so we can investigate and, if deemed necessary, delete that account and all personal data associated with it.
How far are moderators expected to investigate?
You don’t need to do additional investigating. However, if you want to help us process these faster, you may also look at the user’s IP and the country on their profile to see if they are from/in the EU, find the official list of member countries on the European Union website and also check other profiles from the same user within our network. Include any relevant information you find in the CM escalation.
If you come across information outside of our network that is linked to an account (e.g. a personal website), which contains claims of a person being underage, you may include that in a CM escalation. That said, you are not required or expected to look for information outside of our network nor search social media profiles and/or other sources besides what you are provided with inside our platform.
What if I see something on a site where I am not a moderator?
This policy only applies to sites where you are a moderator. If you see things on a site where you’re not, there is no obligation to escalate. We’d appreciate it if you flagged it for moderators on that site, though.